Hybrid Operations Specialist

Posted 2 weeks ago

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About the role

  • Process legal documents (e.g., court opinions, agency decisions, bankruptcy filings) ensuring they meet content and formatting standards.
  • Verify that documents are complete, accurate, and ready for online publication in accordance with Lexis guidelines and deadlines.
  • Monitor queues and systems to track document status and ensure timely delivery.
  • Identify and escalate any issues related to document quality, completeness, or access.
  • Collaborate with team members and supervisors to meet daily and weekly content targets.
  • Maintain accurate records of processing activity and report progress as required.
  • Follow documented workflows and standard operating procedures (SOPs) for content operations.

Requirements

  • Must be a bachelor's degree holder
  • Basic knowledge of standard computer applications (Word, Excel, Outlook, Internet applications)
  • Ability to work with deadlines
  • Has great attention to detail
  • Excellent English oral and written communication skills
  • At least 1-2 years BPO/shared service or relevant experience
  • Fresh graduates can be accommodated depending on communication skills and behavioral aspect
  • Flexible and can adapt to different business requirements, onsite or hybrid work arrangement and rotating work schedule

Benefits

  • We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Job title

Operations Specialist

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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