Office Manager overseeing daily operations, managing caregivers and clients at Executive Home Care of Manassas. Involves office-based and remote tasks to ensure high-quality care.
Responsibilities
Oversee day-to-day home care office operations
Manage caregiver scheduling, assignments, and performance
Serve as the primary contact for clients, families, and caregivers
Conduct caregiver orientations, training sessions, and evaluations
Handle incoming phone calls, client inquiries, and service issues professionally
Conduct interviews and assist with caregiver hiring and onboarding
Maintain compliance with home care policies, documentation, and state regulations
Communicate effectively between office staff, caregivers, and management
Participate in the on-call rotation as assigned in the on-call schedule
Support the management team with administrative tasks and operational planning
Requirements
Bachelor’s degree preferred but not required (Business, Healthcare Administration, or related field preferred)
Previous home care or healthcare office experience required
Strong leadership and communication skills
Proven ability to manage both caregivers and clients effectively
Comfortable with hybrid remote work (both office and home-based tasks)
Excellent phone etiquette and customer service skills
Proficient in Microsoft Office and home care scheduling/management software
Highly organized, dependable, and detail-oriented.
Benefits
Caribou Rewards Program
401(k) matching
Competitive salary
Competitive compensation
Flexible hybrid work schedule
Supportive and collaborative team environment
Opportunities for professional growth and promotion within a growing agency
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