About the role

  • Oversee day-to-day home care office operations
  • Manage caregiver scheduling, assignments, and performance
  • Serve as the primary contact for clients, families, and caregivers
  • Conduct caregiver orientations, training sessions, and evaluations
  • Handle incoming phone calls, client inquiries, and service issues professionally
  • Conduct interviews and assist with caregiver hiring and onboarding
  • Maintain compliance with home care policies, documentation, and state regulations
  • Communicate effectively between office staff, caregivers, and management
  • Participate in the on-call rotation as assigned in the on-call schedule
  • Support the management team with administrative tasks and operational planning

Requirements

  • Bachelor’s degree preferred but not required (Business, Healthcare Administration, or related field preferred)
  • Previous home care or healthcare office experience required
  • Strong leadership and communication skills
  • Proven ability to manage both caregivers and clients effectively
  • Comfortable with hybrid remote work (both office and home-based tasks)
  • Excellent phone etiquette and customer service skills
  • Proficient in Microsoft Office and home care scheduling/management software
  • Highly organized, dependable, and detail-oriented.

Benefits

  • Caribou Rewards Program
  • 401(k) matching
  • Competitive salary
  • Competitive compensation
  • Flexible hybrid work schedule
  • Supportive and collaborative team environment
  • Opportunities for professional growth and promotion within a growing agency
  • Flexible work from home options available.

Job title

Office Manager

Job type

Experience level

Mid levelSenior

Salary

$55,000 - $70,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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