Hybrid Office Manager

at Lucid Dream VR

• Job title: Office Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Durham, United States

About the role

• Office Manager overseeing operations, invoicing, and team events at Lucid Dream. Ensuring smooth daily activities and fostering a positive team culture in Durham, NC.

Responsibilities

• Manage accounts receivable and ensure the firm receives timely and accurate revenue by issuing and sending invoices; recording and tracking payments, and resolving any discrepancies.
• Manage accounts payable to ensure the firm makes timely and accurate required payments in line with the company’s policies.
• Set up new vendor files and maintain W-9 vendor information.
• Serve as point of contact for vendors, catering, event spaces, and other service providers.
• Coordinate vendor agreements and other administrative documents and processes; and maintain documents and records.
• Assist the firm’s accountant with bookkeeping and expense transaction questions.
• Learn and manage our expense reporting system, including training new employees on how to properly file expense reports.
• Ensure employees maintain accurate and timely travel and monthly expense reports.
• File expense reports for firm principals.
• Assist and support firm principals with benefits administration during the annual open enrollment period.
• Support onboarding and offboarding processes, including setting up new employees for their first day of work and filing all required paperwork.
• Manage orders, supplies, and inventory to support client, team, and event needs.
• Book and coordinate travel for team members, including flights, accommodations, and ground transportation.
• Provide logistical and administrative support for internal and external events, including conferences, client visits, and workshops.
• Coordinate equipment shipping in support of internal / customer events and programs.
• Foster a positive, collaborative work environment by helping plan and coordinate experiences that strengthen team connection.
• Plan and execute Lunch & Learns, retreats, and team-building activities, ensuring they are well-organized, engaging, and aligned with company culture.

Requirements

• Strong organizational and multitasking skills—you can juggle invoices, travel bookings, and event planning without dropping details.
• Clear and confident communication, both written and verbal, with teammates, vendors, and clients.
• Comfort with administrative systems like invoicing, expense reporting, and scheduling tools.
• A proactive, self-directed approach—you see what needs to be done and make it happen.
• Attention to detail and accuracy—you double-check numbers, logistics, and timelines to keep everything on track.
• Enthusiasm for fostering a positive, collaborative team culture through events and day-to-day support.
• Reliability and discretion when handling sensitive information.

Benefits

• Robust company culture committed to our core mission and values
• Amazing group of talented colleagues, and a management team dedicated to transparent leadership and helping everyone grow and thrive
• Competitive salary
• Employer-sponsored health, vision, and dental
• 401(k) Retirement Plan with company match
• Responsible Paid Time-Off Policy
• Hybrid Work policy
• Parental Leave Policy
• Downtown Durham office with parking
• Monthly team-building events
• The opportunity to work on meaningful projects at the intersection of games, health science, and education
• A collaborative, small-team atmosphere where your contributions have a direct impact
• Professional development opportunities and support for ongoing learning