Supply Quality Manager overseeing compliance and quality audits for dairy ingredients and packaging at Lactalis in Chicago. Collaborating with suppliers and internal teams to uphold food safety standards.
About the role
- Key Account Manager managing relationships with major clients for RS Group. Developing trusted connections and strategic planning to improve client results while expanding business opportunities.
Responsibilities
- Developing a solid and trusting relationship between major key clients and company
- Resolving key client issues and complaints
- Developing a complete understanding of key account needs
- Anticipating key account changes and improvements
- Managing communications between key clients and internal teams
- Assist and coordinate account team assigned to each client
- Strategic planning to improve client results
- Assist our National Accounts Directors in negotiating contracts with client and establishing timeline of performance
- Collaborating with sales team to maximize profit by up-selling or cross-selling
- Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
- Meeting all client needs and deliverables according to proposed timelines
- Analyzing client data to provide customer relationship management
- Expanding relationships and bringing in new clients
Requirements
- Bachelor’s degree in marketing, business administration, sales, or relevant field
- Four to five years’ previous work experience in sales, management, key account management, or relevant experience
- Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
- Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills
- Able to analyze data and sales statistics and translate results into better solutions
- Strong negotiation skills, with ability follow-through on client contracts
- Proven results of delivering client solutions and meeting sales goals
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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