Key Account Manager managing relationships with major clients for RS Group. Developing trusted connections and strategic planning to improve client results while expanding business opportunities.
Responsibilities
Developing a solid and trusting relationship between major key clients and company
Resolving key client issues and complaints
Developing a complete understanding of key account needs
Anticipating key account changes and improvements
Managing communications between key clients and internal teams
Assist and coordinate account team assigned to each client
Strategic planning to improve client results
Assist our National Accounts Directors in negotiating contracts with client and establishing timeline of performance
Collaborating with sales team to maximize profit by up-selling or cross-selling
Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
Meeting all client needs and deliverables according to proposed timelines
Analyzing client data to provide customer relationship management
Expanding relationships and bringing in new clients
Requirements
Bachelor’s degree in marketing, business administration, sales, or relevant field
Four to five years’ previous work experience in sales, management, key account management, or relevant experience
Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
Basic computer skills, and experience with CRM software and the Microsoft Office Suite, with emphasis on superior Excel skills
Able to analyze data and sales statistics and translate results into better solutions
Strong negotiation skills, with ability follow-through on client contracts
Proven results of delivering client solutions and meeting sales goals
Sales Manager providing servicing for Employee Benefits products at Allianz Life Insurance in Malaysia. Focused on business generation, client relationships, and training intermediaries.
Product Economics Manager engaging with local markets to influence product economics and commercial performance in Vodafone Business Group. Analyzing product costs and opportunities for revenue and margin growth.
Restructuring Manager supporting insurance portfolios for Zurich Group. Involves identifying market trends, developing buyer relationships, and managing transaction processes with a focus on exit strategies.
Assistant Store Manager at DECJUBA creating a personalized customer experience. Supporting leadership and ensuring the team delivers exceptional service at the Mount Lawley store.
Assistant Store Manager leading the largest DECJUBA store in Lambton Quay, NZ. Delivering exceptional shopping experiences and leading the DREAMTEAM to redefine retail excellence.
Manager - Logistics & Warehouse managing inventory, logistics, and warehouse operations for ASSA ABLOY in India. Driving performance across supply chain functions and leading a team of professionals.
Service Center Manager overseeing daily operations in manufacturing facility in Austell, Georgia. Responsible for business development, customer satisfaction, and operational strategies.
Strategic Order Operations Manager responsible for validating order readiness and coordinating cross - functional resolution. Ensuring production readiness and addressing order issues promptly.
Media Manager overseeing media management operations supporting high - volume, multi - brand production environments at Paramount. Collaborating across teams to ensure efficient media ingestion and organization.
Manager overseeing media supply chain fulfillment for a global media company. Managing complex tasks related to metadata, quality control, and content delivery in a dynamic environment.