At BJ's, we’re focused on delivering unbeatable value and outstanding service to our members, and our culture is instrumental in fulfilling this mission.
Our values reflect what is unique about BJ’s culture and are key factors in our past and future success.
Explore career opportunities at BJ's and join our team today: www.bjs.com/careers

BJ's Wholesale Club

Browse and apply for open jobs at BJ's Wholesale Club.

operations

BJ's Wholesale Club is a membership-only retail chain focusing on delivering unbeatable value and outstanding service to its members. The company emphasizes a culture that supports inclusivity and career growth, offering roles in club operations, distribution centers, corporate settings, and specific departments like BJ's Optical. BJ's Wholesale Club is known for providing substantial discounts and a wide range of products, aiming to add value to its members' shopping experiences.

At BJ's, we’re focused on delivering unbeatable value and outstanding service to our members, and our culture is instrumental in fulfilling this mission. Our values reflect what is unique about BJ’s culture and are key factors in our past and future success.

Explore career opportunities at BJ's and join our team today: www.bjs.com/careers

• Support the creation of and adherence to consistent operational standards across all BJ’s locations with the goal of achieving Omni financial and operational targets in assigned clubs.
• Assist Club managers in day-to-day execution of OMNI initiatives, consistently and efficiently.
• Provide guidance and functional support to the Clubs to ensure that clubs execute OMNI initiatives, primarily measured through key performance indicators (KPIs) results.
• Communicate regularly with assigned clubs to monitor performance of all Omni policies, initiatives, program and standard operating procedures (SOPs) – regularly reporting on and analyzing each location’s performance.
• Records and implements process improvement plans, where appropriate, to address non-compliant situations.
• Collaborate with HO and Club management on the training and development of Club managers and team members to effectively and efficiently execute OMNI initiatives.
• Build relationships/partnerships across the organization to collaborate and improve on OMNI operations.
• Escalate all concerns relative to a club’s OMNI operations to the General Manager to ensure that concerns are addressed in a timely fashion and routed to the correct individual for resolution.
• Work in cooperation with the Club management teams to resolve any concerns.
• Follow up/through on matters until completed or closed; Ensure that locations are delivering excellent Member service relative to Omni offerings and meeting all SLA’s consistently.

Operations Manager

Omni Operations Manager supporting BJ’s Clubs in achieving financial and operational targets. Collaborating with Club managers to execute OMNI initiatives for improved performance and member service.

support-engineer

• Serve as the primary point of contact for hardware and software support issues within assigned clubs and fuel stations.
• Diagnose, troubleshoot, and resolve issues involving: POS terminals, scanners, printers, and payment processing devices.
• Fuel station terminals, controllers, and related systems.
• Member-facing kiosks and self-checkout units.
• Store and fuel stations network connectivity (wired and wireless).
• Inventory management and back-office applications.
• Escalate complex problems to senior IT staff or vendors as needed, while maintaining ownership until resolution.
• Assist in the installation and configuration of new systems, hardware refreshes, and software upgrades in clubs and fuel stations.
• Provide on-site support for new club and fuel stations scheduled for opening within the assigned territory.
• Provide on-site support for club and fuel remodel initiatives that require the reconfigurations or movement of technology (e.g., movement or installation of low voltage wiring or the addition or removal of EUC, etc.)
• Support the rollout of corporate initiatives, such as technology migrations, security enhancements, and application deployments.
• Perform routine preventive maintenance to minimize downtime and extend the life of equipment.
• Ensure adherence to BJ’s security policies and PCI compliance standards.
• Assist with audits, and inventory tracking of IT assets, and accurate record-keeping.
• Partner with Club and Fuel Management and Corporate IT teams to identify technology needs and recommend solutions.
• Document all support activities, configurations, incidents, requests, changes, and problems resolutions in the IT ticketing system ServiceNow.
• Provide training to in store associates on the proper use of hardware and applications as required.

Senior Regional IT Support Technician

Sr Regional IT Field Support Engineer providing hands-on and remote tech support to BJ’s Wholesale Club locations. Ensuring reliability and performance of in-store technology for optimal club operations.

engineer

• Serve as the primary engineer for Android and iOS mobile devices across clubs and distribution centers.
• Configure, deploy, and support mobile devices including Honeywell, VoCollect, Zebra TC51/TC52/TC53e, MC9300/MC9400, Apple iPads, and Windows CE devices.
• Manage and maintain MDM platforms, primarily Workspace ONE (Airwatch), including device enrollment, patching, and lifecycle management.
• Troubleshoot escalated mobility issues using remote management tools and collaborate with club users and IT teams.
• Support mobility-related upgrades and ensure consistent device performance across all platforms.
• Lead project work including MDM cleanup, lifecycle refreshes, and ad-hoc business requests.
• Document architectural designs, network communication services, and service traffic data related to mobility solutions.
• Provide onsite technical support for desktops, laptops, thin clients, printers, servers, and handheld devices.
• Assist with network and infrastructure support including device reboots, cable replacements, basic switch/port configuration, VLAN segmentation, hardware repair, refresh and installations.
• Act as remote hands for L2 NOC and L3 Network teams during troubleshooting and maintenance.
• Support new club openings within the territory, providing onsite assistance during key operational phases.
• Collaborate with corporate IT and third-party vendors to resolve complex technical issues.
• Train club personnel on proper use and maintenance of supported technology. 
• Use ServiceNow for Incident, request, change, problem management.

Senior Mobility Engineer – IT Generalist

Mobility Engineer & IT Generalist supporting mobile devices and IT infrastructure at BJ's Wholesale Club. Focused on Android/iOS devices and general IT support in a hybrid work environment.

network-engineer

• Responsible for supporting the overall connectivity at the Perishable Distribution Center.
• Work with the various Network teams – L2 NOC and L3 Network team, to support the network infrastructure.
• The ability to properly triage and troubleshoot Network Switches, Routers, Firewalls, and WFi.
• Strong WiFi skillset, and can understand and tune and optimize WiFi networks.
• Act as remote hands for L2 NOC and L3 Network teams during troubleshooting and maintenance.
• Provide onsite support of validation of connectivity as needed during IT change and maintenance windows.
• Provide onsite technical support for desktops, laptops, thin clients, printers, servers, and handheld devices.
• Collaborate with corporate IT and third-party vendors to resolve complex technical issues.
• Lead IT project work at the PDC and in-territory locations.
• Maintain accurate documentation of all technical work and ensure compliance with company policies and security protocols.

Senior Network Engineer – IT Generalist

Network Engineer & IT Generalist focused on network operations and IT support for BJ's Wholesale Club. Collaborating with teams to ensure optimal network infrastructure and support.

• Collaborate closely with the Sr. Director of Perishables to ensure the seamless execution of merchandising programs, marketing campaigns, and product flows across all club locations.
• Work closely with the regional and club teams to maintain consistent standards in quality, ordering, training, and production, fostering a culture of driving sales and enhancing the member experience.
• Identify areas of opportunity for improvement in club execution and implement merchandising strategies to achieve chain-wide consistency.
• Achieve Perishable sales and profitability plans for the region by leveraging data to assess sales and profitability performance, merchandising effectiveness, and operational efficiency.
• Utilize analytical tools and methodologies to generate actionable insights, identify trends, and address opportunities for improvement.
• Collaborate with clubs, regional teams, and Merchandising teams to analyze sales and merchandising data, resolving any operational challenges or opportunities that may arise.
• Develop Club Manager, Fresh Manager, and Meat Manager skills to drive consistently high levels of execution, operational excellence, and member service.
• Foster a culture of continuous improvement through ongoing data analysis of trends, strength, and opportunities.
• Establish strong communication channels with the Sr. Director of Perishables, CSC team, Club Operations, and DC Operations to address concerns, share insights, and align on strategic objectives.
• Collaborate with merchandising teams to ensure product selection and offerings align with merchandising segmentation strategy.
• Work collaboratively with the Sr Director and Talent team to drive high execution of training programs that focus on increasing sales, improving efficiencies, and ensuring compliance with regulatory and company policies.
• Assist in succession planning efforts, identifying and positioning potential candidates for leadership roles within Fresh operations.
• Participate in new club openings to ensure Merchandising & Training consistency with new Team Members.
• Support of the training organization, develop plans to transfer knowledge to club Team Members on perishable areas, from Club Managers to perishable Team Members.

Regional Perishable Operations Manager

Regional Perishable Operations Manager driving execution and performance in merchandising across club locations. Collaborating with teams to enhance member experience and operational excellence.

At BJ's, we’re focused on delivering unbeatable value and outstanding service to our members, and our culture is instrumental in fulfilling this mission. Our values reflect what is unique about BJ’s culture and are key factors in our past and future success. Explore career opportunities at BJ's and join our team today: www.bjs.com/careers

BJ's Wholesale Club

About the company

Open jobs

5 jobs found

Operations Manager

BJ's Wholesale Club

Senior Regional IT Support Technician

BJ's Wholesale Club

Senior Mobility Engineer – IT Generalist

BJ's Wholesale Club

Senior Network Engineer – IT Generalist

BJ's Wholesale Club

Regional Perishable Operations Manager

BJ's Wholesale Club