it-support

Greenlight Planet is a company that has transitioned to the brand Sun King. It specializes in designing, distributing, installing, and financing solar energy solutions, specifically for the 1.8 billion people without reliable electricity access. The company provides a range of solar products, such as lanterns, home systems, and AC electricity systems, to meet diverse power needs across Africa and Asia. Sun King's solutions facilitate off-grid power access, offering reliable and sustainable energy alternatives to traditional power sources. The company operates on a global scale, including in regions such as East Africa, South Asia, and Oceania, and also provides pay-as-you-go financing options to make solar energy more accessible and affordable.

Powering access to brighter lives in Africa, Asia, and beyond

Greenlight Planet

• Review portfolio performance to identify customers showing early signs of repayment difficulties through data review and direct field engagement.
• Track portfolio risk indicators and ensure timely escalation and visibility.
• Produce consistent and accurate portfolio performance and risk indicator reports.
• Monitor regional, area, and product-level trends and recommend corrective actions to address emerging risk exposures.
• Carry out internal reviews to identify gaps across credit-related processes, including underwriting, collections, onboarding, repossession, and customer detail updates.
• Confirm alignment with internal policies and regulatory requirements.
• Document findings clearly and outline practical risk mitigation actions.
• Apply preventative collection approaches, including KYC and onboarding practices that enhance customer quality.
• Design and roll out field-informed collection approaches in partnership with field teams to improve recovery outcomes.
• Evaluate existing policies and their portfolio impact, proposing updates informed by market conditions and field insights.
• Improve portfolio segmentation by aligning customer buckets with appropriate ownership models and recommending adjustments where required.
• Oversee field pilots to ensure they are tracked, documented, and measured against defined success criteria through engagement with relevant teams.
• Ensure reported fraud cases are reviewed promptly and resolved within established timelines.
• Compile structured field reports covering data summaries, operational observations, and process documentation.
• Maintain consistency and accuracy in risk and portfolio performance reporting.
• Conduct market and sector research and translate findings into recommendations that strengthen Sun King’s market position across sales and collections.

Credit Manager – PayGo Phones

Credit Manager overseeing credit and related risk areas within PAYGo business in Tanzania. Focus on effective credit risk controls and operational practices.

marketing

• Work closely with the Global PAYG Marketing Manager to translate the strategic PAYG plan into in-country strategic and executional plans.
• Develop and execute integrated marketing campaigns to drive awareness and sales of PayGo phones.
• Create compelling product messaging, digital content, promotional materials, and sales tools for field teams.
• Enable product launches, internal and customer-facing promotions, and market activations.
• Monitor market trends, customer behaviour, and activity from industry players to inform marketing strategies.
• Work closely with Sales, Product, Customer Care, Programs Optimization, and external partners to ensure marketing initiatives are aligned and impactful.
• Assess campaign performance and provide insights for continuous improvement.

Senior Marketing Associate – PAYG Phones

Senior Marketing Associate driving marketing initiatives for Sun King's smartphone portfolio. Focused on brand visibility, demand generation, and customer engagement.

operations

Kuunda is a company that provides tailored liquidity solutions aimed at empowering emerging economies. By addressing the liquidity challenges faced globally, Kuunda offers innovative financing products that help agents, micro, small, and medium enterprises (MSMEs), and consumers sustain their lifestyles and grow their businesses. With a focus on collaboration, Kuunda partners with various organizations to deliver effective financial solutions that enhance economic participation and resilience.

Kuunda builds dynamic, embedded financing solutions that create sustainable economic productivity by providing agent networks, small businesses, and consumers with access to liquidity products and services. Leveraging proprietary credit scoring algorithms, our dynamic borrower profiles are built off real-time behavioural data connected via our channel partners’ existing infrastructure and networks to provide insights into the transactional patterns of agents, small businesses, and consumers. Using the insights generated from these profiles, we enable our partner networks to distribute liquidity to their networks. To date, Kuunda’s algorithms have been utilised in the creation of both short-term, and medium-term lending solutions, spanning use cases from e-float financing and airtime advances, to working capital facilities and stock financing loans to enable small business growth. 

Kuunda

• Lead country operations processes
• Identify and resolve bottlenecks, inefficiencies, and risks in daily operations
• Drive automation initiatives to streamline tasks and unlock capacity for higher-value activities
• Establish and enforce SOPs aligned with group standards while tailoring to local market dynamics
• Serve as a bridge between operations and product teams, ensuring long-term sustainability
• Monitor liquidity to ensure uninterrupted product availability
• Lead planning and forecasting activities
• Act as primary liaison with financial institutions on funding and compliance
• Provide operational input into partner negotiations to support Kuunda’s scaling needs
• Oversee collections performance across partners, ensuring recovery targets are met
• Lead regular performance reviews, converting insights into actionable strategies
• Implement data-driven risk mitigation measures to strengthen portfolio health
• Design incentives and accountability frameworks to drive strong team performance
• Align field collections with digital tools to create cohesive multi-channel strategies
• Deliver consolidated performance reports with actionable insights for leadership
• Use analytics platforms to monitor trends, operational SLAs, and funding requirements
• Oversee efficient back-office operations, ensuring rapid, accurate partner support
• Monitor support systems and coordinate interventions to minimize downtime or issues
• Build internal and partner capability through training programs on compliance and operational best practices
• Cultivate strong relationships with financial institutions and ecosystem partners
• Provide transparent, data-driven insights to strengthen collaboration
• Support the Country Director with operational intelligence for partner engagements

Operations Manager

Operations Manager overseeing Kuunda’s embedded finance ecosystem and ensuring operational excellence. Responsible for collections, compliance, liquidity, and back-office support with a strategic mindset.

Talent Safari is dedicated to connecting Africa's best talent with innovative startups, facilitating quality-first hiring with a focus on customer success. The company expertly finds high-quality, vetted candidates for startups within two weeks, allowing clients to focus on their growth. With a team that has startup expertise and a vast community of professionals in various fields, Talent Safari provides an efficient recruitment process while ensuring satisfaction through a 90-day probation guarantee.

Connecting Africa’s best talent to leading startups.

Talentsafari.io

Talent Safari

• Lead country operations processes
• Identify and resolve bottlenecks, inefficiencies, and risks in daily operations
• Drive automation initiatives to streamline tasks and unlock capacity for higher-value activities
• Establish and enforce SOPs aligned with group standards while tailoring to local market dynamics
• Serve as a bridge between operations and product teams, ensuring long-term sustainability
• Monitor liquidity to ensure uninterrupted product availability
• Lead planning and forecasting activities
• Act as primary liaison with financial institutions on funding and compliance
• Provide operational input into partner negotiations to support Kuunda’s scaling needs
• Oversee collections performance across partners, ensuring recovery targets are met
• Lead regular performance reviews, converting insights into actionable strategies
• Implement data-driven risk mitigation measures to strengthen portfolio health
• Design incentives and accountability frameworks to drive strong team performance
• Deliver consolidated performance reports with actionable insights for leadership
• Use analytics platforms to monitor trends, operational SLAs, and funding requirements
• Oversee efficient back-office operations, ensuring rapid, accurate partner support
• Monitor support systems and coordinate interventions to minimize downtime or issues
• Build internal and partner capability through training programs on compliance and operational best practices
• Cultivate strong relationships with financial institutions and ecosystem partners
• Provide transparent, data-driven insights to strengthen collaboration
• Support the Country Director with operational intelligence for partner engagements

Operations Manager leading operational excellence at Kuunda, enhancing embedded finance systems and overseeing critical processes.

Hybrid Tanzania Jobs

Browse 4 hybrid opportunities hiring in Tanzania.

4 jobs found

Credit Manager – PayGo Phones

Greenlight Planet

Senior Marketing Associate – PAYG Phones

Greenlight Planet

Operations Manager

Kuunda

Operations Manager

Talent Safari