Manager Implementation role at Keyloop to develop teams for digital transformation in the automotive industry. Engaging in project deployment while aligning with strategic goals.
About the role
- Restaurant Manager planning and managing the restaurant and food services at Hotel Northland in Green Bay, WI. Responsible for achieving customer satisfaction, quality service, and compliance with regulations.
Responsibilities
- Plan and manage the restaurant, room service and other food and beverage outlets
- Achieve customer satisfaction and quality service
- Compliance with corporate/franchise policies and procedures and federal, state and local regulations
- Meet/exceed financial goals
- Manage human resources in the various outlets
- Hire, schedule, train, develop, empower, coach and counsel
- Conduct performance and salary reviews
- Respond to customer trends, needs, issues, comments and problems
- Create, recommend and implement promotions, displays, buffet presentations and ideas
- Monitor and control the maintenance/sanitation of the various outlet areas and equipment
Requirements
- High School diploma /Secondary qualification or equivalent
- Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards
- Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work
- May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines
- Supervision/management communication skills are required
- Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations
- Ability to make occasional decisions which are generally guided by established policy and procedures
- Excellent comprehension for assisting with guest and associate matters
- Interpreting instructions from superiors
- Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules
- Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies
- Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs
- Must have knowledge of chemicals/agents for training purposes
Benefits
- Salary based on experience $58,000 to $64,000
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Same-day pay available
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- Third Party Perks (Movie Tickets, Attractions, Other)
- 401(k)
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Life insurance
- Parental leave
- Referral program
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Experience level
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