Account Manager providing excellent customer care and managing dealer relations for Novae's family of trailer brands. Responsible for sales growth and partnership with dealers across multiple regions.
About the role
- Key Account Manager overseeing strategic account management and growth initiatives at DTN, a data and technology company in agriculture and energy sectors.
Responsibilities
- Serve as the primary point of contact for key accounts, leading engagement and expansion strategies
- Foster deep relationships with executives and decision-makers, ensuring DTN is their go-to provider
- Develop and execute customized account plans, identifying growth opportunities within existing accounts
- Drive cross-selling and upselling initiatives to increase account value
- Achieve general knowledge of all DTN offerings
- Ensure account retention and satisfaction by delivering solutions that exceed expectations
- Utilize internal expertise and resources to help drive cross-selling opportunities, identifying opportunities for expansion
- Identify and pursue exceptionally large, high-value prospects that align with DTN’s strategic growth goals, as agreed upon with leadership
- Utilize market research and networking to uncover new business opportunities based on named prospect target list
- Lead high-stakes negotiations and presentations with senior-level executives
- Develop targeted strategies to convert major prospects into long-term clients
- Collaborate with marketing and sales leadership to craft compelling proposals and pitches
- Partner with internal teams, including sales, marketing, finance, and operations, to ensure seamless execution of complex accounts
- Act as a voice of the customer, translating account needs into strategic business initiatives
- Provide insights and recommendations that shape DTN’s approach to large scale customers
- Serve as a thought leader, attending industry events, conferences, and networking opportunities to drive brand awareness
Requirements
- 8+ years of experience in strategic account management, enterprise sales, or high-value B2B client relations
- Proven ability to manage and grow multi-million-dollar accounts
- 5-8 years software or SaaS experience
- Exceptional negotiation, relationship-building, and consultative selling skills
- Ability to navigate high-level business discussions with C-suite and senior executives
- Strategic thinker with a strong ability to identify opportunities and drive business growth
- Ability to build great internal partnerships with key business units, functions and stakeholders
- A consultative and professional approach to engaging with customers
- Must be assertive, self-motivated, and able to work under pressure
- Strong knowledge of working with a CRM system – Salesforce.com preferred
- Exceptional communication, interpersonal and leadership abilities.
Benefits
- Competitive Salary
- Unlimited PTO
- Collaborative and dynamic work environment.
- Flexible working hours
- Remote work model
- Competitive Medical, Dental and Vision Insurance Plans
- 6% 401K matching
- Unlimited access to 13k+ courses via learning platform to support employee career advancement
- Employee Assistance Program (EAP)
Job title
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