Hybrid Junior HR Services Specialist, Italian Speaker

Posted last month

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About the role

  • Delivers Team Members HR Service support to managers and Team Members
  • Provide information and resolution to issues pertaining to calls and emails in a timely, courteous, and professional manner
  • Guide team members through HR related queries and issues, help them with transactions and educate them on the system specifics
  • Perform HR data entry into Workday and resolve Service Now tickets
  • Maintain documentation and current knowledge and understanding of People policies, practices, and procedures; create process maps where applicable
  • Perform duties as assigned by the Manager

Requirements

  • Have a customer service mindset and a proactive way of working to service the customers in a “can do” attitude
  • Speak fluent English and Italian (B2 level minimum)
  • Have up to 1 year of experience in HR/HR Services or Customer Service
  • Want to develop within the field of HR
  • Present excellent communication skills, ability to operate in international, matrix organization and consumer-oriented attitude
  • Ability to work independently and as a team member
  • Able to handle multiple tasks simultaneously in a fast-paced environment
  • Experience in working in HR systems such as Workday (strong asset)
  • Strong working knowledge of MS Office (strong asset)
  • Experience using Case Management software (asset)

Benefits

  • Hybrid working model combining office & remote work
  • Private medical care
  • Access to MyBenefit platform (Multisport included)
  • Life Insurance
  • 1 day extra of annual leave for company-driven initiatives
  • Eye-care reimbursement
  • Company performance-related bonus
  • Referral program with a financial bonus
  • Mental health support line for you and your relatives
  • Attractively located office with free parking space for employees
  • Whistleblower reporting procedure available at https://liberty.tnwreports.com/
  • Comprehensive Total Rewards package including competitive compensation, paid time off, employee assistance program, parental leave, paid volunteer hours, company discounts
  • Disability Confident Scheme (UK) and related accommodations

Job title

Junior HR Services Specialist, Italian Speaker

Job type

Experience level

Junior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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