Provide confidential administrative support and coordination to the HR department, including calendar management, travel arrangements, expense processing, research, drafting documents/presentations, and screening and prioritizing incoming correspondence for the Director and Managers
Plan, organize, and coordinate HR-related corporate and training events and department meetings
Prepare and maintain HR documentation and communications such as training materials, policy tracking, process maps, organizational charts, agendas, meeting minutes, newsletters, and HR intranet/web content
Provide administrative support for organizational committees (e.g., wellness, pension) by coordinating meetings, preparing materials, and tracking follow-up actions
Manage departmental logistics including courier and print requisitions, supplies and equipment needs, offsite storage of physical employee files, and serve as the primary contact for third-party service providers
Act as the primary point of contact for general employee inquiries related to HR functions, clarifying policies and procedures, and triaging or escalating matters as appropriate
Deliver confidential administrative services, including employment confirmation letters
Coordinate LSO-sponsored employee programs (e.g., corporate discounts, recognition initiatives, long service awards, life events) and process related invoices and reimbursements
Schedule ergonomic assessments with Ergonomist and facilitate fulfillment of related equipment requests with Facilities and IT
Assist HR Leadership team with gathering and analyzing documents and data to measure departmental performance against KPIs and support HR process improvements
Contribute to optimization of departmental processes, provide flexible support during peak periods, and identify opportunities to improve or introduce new HR programs and services
Act as backup to the Recruitment and Operations Coordinator to assist with recruitment activities and support employee onboarding and offboarding processes
Process monthly expenses and invoices, perform monthly financial reconciliations, prepare contracts, amending agreements, purchase requisitions, and purchase orders for third-party service providers
Provide payroll support by preparing and validating information for processing and assist the Director in preparing and monitoring the department’s annual operating budget
Requirements
Completion of a 3-year college program in Human Resources or a related discipline
Equivalent knowledge and capability from a suitable combination of other formal education and practical work experience may be considered
Minimum of 3 years of experience providing HR administration and customer service
Experience coordinating projects or events is considered an asset
Understanding of general business administration and operations
Solid understanding of the Law Society's Human Resources policies and procedures or willingness to learn
Working knowledge of Ontario Employment, Human Rights, and related legislation as it relates to HR services
Proficiency in Microsoft Office Suite / 365 (Word, Excel, PowerPoint, Visio, Forms, Teams, OneNote)
Experience with Adobe, DocuSign, Canva, survey applications, and databases
Customer service, analytical and problem-solving, project coordination, prioritization and time management skills
Interpersonal, oral, and written communication and presentation skills
Organizational and multitasking skills with attention to detail
Relationship management and ability to work with tact and discretion with internal and external stakeholders
Demonstrated discretion, confidentiality, and sensitivity in HR matters
Ability to remain calm under difficult or stressful situations
Benefits
Distributed Workforce Model — flexibility to flex work location between home and office
LSO-sponsored employee programs (corporate discounts, recognition initiatives, long service awards, life events)
Accessible, barrier-free and inclusive workplace (AODA compliance)
Accommodation available during the recruitment process
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