About the role

  • HR Manager overseeing human resources administration and employee relations for immigrant service organization in Philadelphia. Maintaining compliance with employment laws and fostering workplace culture.

Responsibilities

  • Manage the hiring process, including the recruitment, hiring, and onboarding processes to attract and retain top talent committed to NSC’s mission.
  • Maintain accurate and confidential personnel records in compliance with federal, state, and local laws, regulations, and requirements.
  • Administer employee benefits, leave programs, and payroll coordination in partnership with finance staff.
  • Create, implement, and update HR policies, procedures, and strategies that align with NSC’s overall organizational objectives.
  • Ensure compliance with federal, state, and local employment laws and regulations.
  • Oversee systems for performance appraisals, provide feedback, and support employee development and career growth.
  • Collaborate with management to design and implement HR policies and procedures that align with labor relations strategies.
  • Provide coaching, guidance, and support to managers and staff on performance management, conflict resolution, disciplinary actions, and workplace conduct.
  • Develop and maintain positive employee relations by promoting open communication channels, addressing employee concerns, and facilitating conflict resolution.
  • Develop and deliver training programs to enhance management and employee understanding of HR and labor laws, regulations, and best practices.
  • Serve as NSC’s primary liaison between management and employees and implement programs to improve employee morale and engagement.
  • Assist in the development and implementation of workforce planning and talent management strategies.
  • Partner with legal counsel to ensure compliance with employment laws and regulations, labor agreements, and labor laws.
  • Conduct investigations into workplace concerns and grievances, maintaining objectivity and confidentiality.
  • Stay updated on labor market trends, industry standards, and changes in employment laws to ensure compliance and recommend necessary updates to policies and practices.
  • Maintain accurate employee records and generate reports as needed.
  • Develop and implement strategies and policies that align with NSC's mission, goals and values.
  • Foster a culture of trust, collaboration, and continuous improvement.

Requirements

  • BA/BS degree in human resources, business administration, labor relations, or related field from an accredited college or university with a concentration in a related field of study is preferred.
  • Master’s degree preferred.
  • Certification in human resources (e.g., PHR, SPHR, SHRM-CP) preferred.
  • 5+ years of progressive HR experience.
  • Nonprofit HR experience preferred.
  • Strong knowledge of federal, state, and local labor laws and employment regulations, and HR policies and best practices.
  • Experience working under the NLRA and in a unionized environment strongly preferred.
  • Demonstrated ability to build relationships and trust across all levels.
  • Strong conflict resolution, negotiation, and communication skills.
  • Ability to maintain confidentiality and exercise sound judgment.
  • Sound understanding of employee relations principles and best practices.
  • Ability to analyze complex labor relations issues and provide practical and effective solutions.
  • Strong analytical and problem-solving skills.
  • Ability to work collaboratively with cross-functional teams and foster positive relationships.
  • Excellent written and verbal communication skills, with the ability to clearly convey complex information.
  • Ability to analyze data, identify trends, and develop solutions to complex labor-related issues.
  • Ability to build relationships, mediate disputes, and foster a positive work environment.
  • Proven ability to manage multiple tasks by carefully setting priorities, meeting deadlines, and scheduling time efficiently.
  • Proficiency with Microsoft Office Suite, HRIS systems, and other relevant HR-related tools and software applications.
  • Excellent organizational and time management skills to handle multiple tasks simultaneously.
  • High level of integrity, discretion, and professionalism.

Benefits

  • generous vacation and sick leave
  • paid sabbatical leave
  • summer hours
  • early Friday closing
  • 77% employer-paid health, dental, and vision coverage
  • short-term disability
  • long-term disability
  • life insurance
  • 403(b) with an employer match

Job title

Human Resource Manager

Job type

Experience level

Mid levelSenior

Salary

$58,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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