HR Operations & Governance Lead responsible for HR process quality and compliance at Azqore in Switzerland. Driving operations and supporting international HR teams in an evolving environment.
About the role
- HR Services Representative managing employee questions related to HR policies and procedures. Supporting employees with queries through various HR systems in a multinational company.
Responsibilities
- Performing administrative processing of transactions, data input and verification of required documentation
- Identifying, navigating, researching, and troubleshooting HR transactional processes related to multiple HR based applications and associated systems
- Retain ownership of assigned cases until closure with end user
- Be the contact person for employees wide a range of questions related to Medtronic global, regional, and country HR policies and procedures and benefits
- Generate letters, correspondence, forms, and other HR related documents
- Liaise with employees to explain company HR policies, benefits, and procedures via cases, phone, or live chat
- Assist with a wide variety of general administrative projects, providing technical Human and highly skilled clerical support
- Support employees and managers with queries related to our HR systems (Workday, Recognize System, Cornerstone)
- Actively contribute to our continuous improvement culture
Requirements
- Working proficiency in Dutch and English
- Requires minimum of 2 years of relevant experience in a front office facing Customer Service/Shared Service environment and/or administrative job
- Strong communication skills
- Interested to further develop within an international HR Shared Service environment
- Experience in working with Workday and ServiceNow would be beneficial
- Rigorous, precise, curious, follow-up capabilities with strong problem solving skills
- Highly flexible, able to handle multiple tasks and priorities
Benefits
- Competitive salary
- Flexible Benefits Package
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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