Hybrid HR Operations Administrator

at Acrisure

• Job title: HR Operations Administrator
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, London, United Kingdom

About the role

• HR Operations Administrator delivering HR administration services and first-line support in a fintech company. Focused on onboarding, data management, and compliance within the HR Operations team.

Responsibilities

• Act as the first point of contact for HR-related queries via email, phone, and HR systems.
• Provide timely, accurate, and customer-focused responses to employees and managers.
• Escalate complex queries to the HR Operations Specialist or HR Operations Manager as appropriate.
• Responsible for administration, data entry and document fulfilment for onboarding and offboarding processes.
• Process personal data changes, job changes, secondments, and probation confirmations.
• Maintain and update accurate employee records in HR systems.
• Ensure documentation and records are maintained in line with compliance requirements.
• Collate and verify data changes for payroll processing before submission to Payroll.

Requirements

• Previous HR administration experience preferred, ideally in a multinational environment.
• Strong customer service orientation, with professionalism, integrity, and confidentiality.
• Excellent verbal, written, and interpersonal communication skills.
• High attention to detail, accuracy, and organizational ability.
• Strong time management skills with ability to handle multiple tasks and meet deadlines.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Team player with strong collaboration skills and willingness to support colleagues.
• Ability to adapt in a fast-paced and changing environment.

Benefits

• None listed