HR Administrator role dedicated to employee experience with a hybrid working model. Supporting various departments in administration and people matters within TTEC.
About the role
- Director of Employee Experience at VistaVu Solutions overseeing HR strategy for exceptional employee engagement. Fostering a high-performance culture and driving organizational success in a collaborative environment.
Responsibilities
- Overseeing the development and execution of an HR strategy to engage employees to act like owners in a way that drives exceptional business performance.
- Recruit and retain the best talent through innovative and inclusive recruitment strategies.
- Facilitate workforce planning including recruitment priorities to forecast the needs of the business for permanent employees, contractors and our immigration pipelines.
- Assist in developing the compensation and benefits strategy and oversee the administration of these programs.
- Implement the rewards and recognition programs to increase business results and employee engagement.
- Provide day to day performance management guidance to leaders (including performance improvement plan and career development plan support).
- Help leaders deal with organizational, people and change related issues.
- Identify training needs and assist in aligning training programs with business objectives.
- Facilitate the talent and succession planning process.
- Work with business leaders to evolve organization structures and talent strategies for short- and long-term scalability.
- Champion company culture and the employee experience by building strong relationships with the VistaVu Team.
- Engage in the business, influence, and equip people leaders to lead their teams and foster a highly engaged, inspiring and inclusive workplace.
- Implement and support company-wide employee engagement initiatives, localizing them as needed; Work closely with management and employees to improve working relationships, build morale, and increase productivity and retention.
- Design, operate and automate all people processes to ensure clarity, efficiency, and a remarkable employee experience.
- Develop and implement HR-related projects and participate as a team member on special projects as needed.
- Use technology to increase efficiency and drive business results.
Requirements
- 10+ years of progressive HR Leadership experience.
- Comfort working in a hands-on, fast-paced, growth-oriented environment.
- Develop and operationalize an HR strategy aligned with the business goals.
- Partner with operations leaders to manage performance and engagement.
- Standardize and automate people management processes; ensure compliance and consistency in employee relations and policy.
- Use data to guide decisions and improve engagement and retention.
- Manage a small HR team.
- Ability and willingness to work both strategically and tactically.
- Can think big picture, outside of the box, yet execute on projects, programs recommended and suggested.
- Excellent decision-making skills and the ability to influence, engage and inspire others.
- Proven track record of developing and implementing innovative people programs to support organizational growth.
- Strong business acumen with the ability to understand the key financial and HR drivers that impact business results.
- Strong consultative style with experience coaching and supporting business leaders.
- Advanced working knowledge of HR-related legislation.
- Experience in a multi-jurisdictional work environment, including previous support of Canadian and US operations, is preferred.
- HR designation preferred.
- Detail Oriented.
- Able to Create and Automate Processes.
- Creative Thinking.
- Problem Solving.
- Strong Communication Skills – can make complex topics easy to understand.
- Business oriented with the ability to bring calm, structure, and clarity to ambiguity.
- Client Focused.
- Agile/ Flexible.
- Organized.
Benefits
- Competitive remuneration
- Flexible Health and wellness spending account.
- Bonus program.
- STD, LTD, Life and Critical Illness benefit program.
- Work with great people in an environment where we live our core values.
- Growth as we provide you with challenges and opportunities to advance your career development and training.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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