HR SSC Specialist supporting HR processes and activities for MAHLE, a leading automotive industry brand. Managing employee inquiries and coordinating HR tasks with collaboration.
About the role
- HR Consulting Specialist blending customer advocacy, marketing, and strategy for customer services at BambooHR. Engaging customers, testing ideas, and collaborating across teams to grow awareness and refine messaging.
Responsibilities
- Engage customers: Identify HR challenges and guide customers toward the right paid consulting services.
- Build awareness: Develop creative, grassroots approaches to increase visibility and understanding of our consulting offerings.
- Collaborate across teams: Partner with Marketing, Sales, and CX to shape messaging, campaigns, and materials that highlight consulting value.
- Test and iterate: Run small-scale experiments to find what resonates—whether it’s outreach language, nurture workflows, or packaging ideas.
- Nurture and convert: Maintain relationships with interested customers and coordinate seamless handoffs into consulting engagements.
- Listen and learn: Gather insights from customers and internal teams to continuously improve our GTM approach and service design.
- Represent the customer voice: Help shape how BambooHR delivers and evolves HR Consulting based on real feedback and results.
Requirements
- Experience in HR, SaaS, or consulting environments (or equivalent customer-facing experience).
- Excellent communication and storytelling skills—you connect ideas to impact.
- A curious, experimental mindset—you’re eager to test, learn, and adapt.
- Comfort working cross-functionally with Marketing, Sales, and CX teams.
- Familiarity with HR trends, challenges, and best practices (or strong interest in learning them).
- Organization and follow-through—you can manage leads, campaigns, and multiple priorities effectively.
- A team-first attitude with genuine curiosity about how to help customers succeed.
Benefits
- Comprehensive health, life, and disability insurance
- Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
- 401k plans with up to 6% company match
- $2000 Paid-Paid Vacation bonus
- EAP through Headspace
- Check out all our benefits that benefit you
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