Manage HR operations and administration of incentive compensation programs at Truist. Overseeing teams, ensuring accuracy and compliance in incentive payouts and HR processes.
About the role
- Senior HR Executive shaping employee experience at a tech company. Overseeing HR operations and driving engagement initiatives for a fast-growing, mission-driven AI organization.
Responsibilities
- Manage onboarding set up and offboarding processes
- Issue and manage employment contracts, confirmations, extensions, and exits
- Maintain accurate employee records and HR documentation
- Act as a first point of contact for employee HR matters
- Maintain and update HR policies, SOPs, and employee handbook
- Ensure compliance with Malaysian labour laws and regulations
- Support disciplinary processes, grievances, and performance issues
- Administer performance review cycles and documentation
- Support managers with performance improvement plans (PIPs)
- Identify training needs and coordinate learning initiatives
- Coordinate with our Talent Acquisition team and hiring managers on manpower planning
- Support onboarding readiness for new employees
- Plan and execute engagement and well-being initiatives
- Support internal communications and employee feedback activities
- Conduct exit interviews and analyse insights
- Prepare monthly HR metrics (headcount, attrition, leave trends)
- Support HR system administration and process improvements
Requirements
- 5+ years HR generalist experience (SME or tech environment preferred)
- Strong knowledge of Malaysian employment laws
- Hands-on experience in employee relations and performance management
- Strong communication, discretion, and organisational skills
- Comfortable working in a lean, collaborative environment and independently
- Excellent command of English (written and spoken) as well as a good command of Bahasa Melayu
Benefits
- Have the opportunity to shape HR practices in a growing tech company
- Collaborate closely with the Senior Leadership Team
- Make a tangible impact on the employee experience
- Grow fast and never stop learning
- Join a remote-first, Southeast Asia–rooted team punching well above its weight
- Be part of the wider TDCX Group network with presence across Asia, Europe, and the Americas
- A modern co-working space in Damansara Heights, with easy access to Semantan MRT
- A hybrid setup with two in-office days each week and adaptable core work hours
- The space to sharpen your skills and accelerate your growth
- Regular performance reviews and personalized career development planning
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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