SP
SpecsaversHR Business Partner
HR Business Partner driving HR initiatives and fostering employee engagement at Specsavers. Collaborating on people matters and ensuring compliance across stores and support office.
About the role
- Act as the first point of contact for employee and manager queries, ensuring timely and accurate responses
- Manage core HR administration including contracts, onboarding, leavers, and changes to terms and conditions
- Maintain HRIS and employee records, ensuring data accuracy, confidentiality, and compliance with GDPR
- Support payroll processes by preparing and validating monthly data
- Produce standard HR letters, reports, and documentation as required
- Manage people inbox to ensure SLA’s are adhered to
- Assist with policy implementation, ensuring consistent application across the UK SBU
- Coordinate and administer employee lifecycle processes, including probation reviews, exit interviews, and reference requests
- Provide basic HR metrics and insights (e.g., turnover, absence, headcount) to support people reporting
- Support employee engagement initiatives, surveys, and follow-up actions
- Support case management for employee relations issues (absence, performance, disciplinary, grievance) alongside People Partners and Head of People Operations
- Draft documentation for employee relations processes under guidance and maintain accurate case notes
- Escalate complex or high-risk matters appropriately
- Report to Head of People UK & APAC and contribute to embedding a positive employee experience and compliance
Requirements
- Previous experience in an HR administration or coordinator role
- Strong organisational skills and attention to detail
- Ability to manage multiple tasks and deadlines effectively
- Strong communication skills, with confidence in dealing with employees at all levels
- Working knowledge of UK employment law and HR best practices
- Proficiency with HRIS systems and Microsoft Office (Excel, Outlook, Word, PowerPoint)
- Experience supporting monthly payroll processes
- Educated to degree level (HR, Business, or related field preferred) or equivalent professional experience
- CIPD Level 3 (or working towards) preferred
- Experience supporting or observing employee relations processes (desirable)
- Familiarity with ticketing or case management systems (e.g., ServiceNow, Zendesk) is an advantage
- Data protection/GDPR awareness (training or certification desirable)
- Health & Safety awareness (e.g., IOSH Working Safely) desirable
- All applicants must have the right to work in the territory to which the role relates (UK & EU); sponsorship not available
Benefits
- Pension Scheme
- Remote/Flexible work
- Life insurance
- Private health and dental care
- Cycle to work
- 28 days paid holiday a year (this includes three Sabio days)
- LinkedIn Learning
- Plus many more! (Benefits are dependant on your base location.)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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