Head of People managing HR strategy and operations at The Lanes Group, the UK's largest independent provider of water solutions. Focusing on enhancing employee experience and compliance across multi - divisional teams.
About the role
- Lead overall people strategy, combining performance, engagement, and culture. Join a fast-growing group of creative e-commerce companies headquartered in London.
Responsibilities
- Lead and oversee all aspects of people operations including workforce planning, talent management, and compliance.
- Develop and implement people policies that balance employee needs with business objectives.
- Oversee onboarding, off-boarding, and employee lifecycle processes.
- Provide guidance on complex HR matters including disciplinary and grievances.
- Build and manage robust performance review frameworks.
- Partner with department heads to align people goals with commercial objectives.
- Lead succession planning and leadership development programmes.
- Ensure consistent career development and progression processes.
- Lead company-wide culture initiatives and internal communications.
- Drive engagement through recognition, feedback loops, and inclusive events.
- Champion diversity, equity, and inclusion initiatives.
- Maintain a values-led culture that drives motivation and excellence.
- Act as a trusted advisor to senior leadership.
- Present people insights and performance trends at leadership level.
- Collaborate with finance and operations on reward, benefits, and headcount planning.
Requirements
- Are a people-first leader with a passion for building great cultures.
- Are a strategic thinker who can also roll up their sleeves and deliver.
- Are commercially minded and able to balance employee needs with business goals.
- Are a skilled communicator, coach, and relationship builder at every level.
- Are a proactive problem-solver who thrives in a fast-paced, multi-brand environment.
- Have 7+ years experience in people development or senior HR roles (in creative/agency environments).
Benefits
- 26 days annual leave (including your birthday off, and additional days for long-term service).
- Private Health Insurance (with wellness perks and rewards, available after 6 months).
- Life Insurance & Smart Health Services (including 24/7 virtual GP and wellbeing support).
- Cash Plan (reimbursement for dental, optical, physiotherapy and other healthcare expenses).
- Company Pension (auto-enrolment with employer contributions).
- Professional Development Fund (courses, certifications, and resources to support career growth).
- End of Year Bonus Scheme
- Kudos Recognition Platform (peer-to-peer recognition across the group).
- Hybrid & Remote Working options.
- Work Abroad Scheme (up to 30 days at a time).
- Regular Company Events & Team Socials to bring our brands together.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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