Relationships and Growth Lead for an early - stage tech company simplifying communication workflows. Expanding institutional partnerships to enhance coordination in the support sector.
About the role
- Head de Growth leading marketing influence strategies at Wake Creators. Ensuring high quality team deliverables and client relationship management in innovative e-commerce solutions.
Responsibilities
- Maintain a cadence of meetings with direct and indirect reports, ensuring activities are executed with a high level of quality and delivery;
- Own and maintain accurate forecasts on a weekly, monthly and quarterly basis;
- Ensure regular commercial engagement with key clients in the portfolio;
- Participate in sales processes and complex negotiations;
- Anticipate client problems and needs, directing the team to act quickly and efficiently;
- Respond to urgent demands, ensuring outputs always keep the client at the center while adhering to company policies;
- Be recognized in the industry as a trusted advisor on Influencer Marketing;
- Lead, guide and develop a team of professionals, including coordinators, account managers, strategists and creatives, to deliver customized client service;
- Foster a collaborative and inclusive team culture that promotes creativity, innovation and continuous improvement;
- Provide guidance, support and training to team members to help them grow both personally and professionally;
- Act as a reliable consultant to clients, understanding their business objectives, challenges and opportunities to develop tailored influencer marketing strategies that deliver results;
- Build and maintain strong client relationships through effective communication, strategic guidance and proactive problem solving;
- Act as a facilitator for teams when engaging with key clients, ensuring client needs are met and expectations are exceeded at every stage of the relationship;
- Develop and implement strategic initiatives to drive growth, increase client satisfaction and improve retention;
- Define a specific working methodology for onboarding new accounts, ensuring a high level of client satisfaction;
- Focus on maintaining consistent client investment in influencer marketing;
- Collaborate cross-functionally with sales, planning and operations teams to identify opportunities for innovation, expansion and market differentiation;
- Stay informed about industry trends, best practices and emerging technologies to guide strategic decision-making and maintain competitive advantage;
- Define key performance indicators (KPIs) and metrics to evaluate the effectiveness and success of client campaigns and initiatives;
- Monitor performance data, analyze trends and provide actionable insights and recommendations to clients and internal stakeholders;
- Prepare and present comprehensive reports and presentations to executive leadership, highlighting team performance and strategic recommendations for optimization and efficiency gains.
Requirements
- 5+ years of experience leading and managing people in media and advertising companies
- Strong analytical skills, strategic planning and sales forecasting abilities, with the capacity to synthesize market insights and translate them into actionable strategies and direction for teams
- Strong communication and stakeholder management skills, with the ability to influence at all levels of the organization
- Entrepreneurial mindset with a passion for problem solving and business transformation
Benefits
- Medical insurance
- Dental insurance
- Transportation allowance
- Meal / food allowance
- Home office stipend
- Childcare assistance
- Life insurance
- Gympass
- Unlimited coffee
- Relaxation room
- Additional day off
- Annual performance bonus (PPR)
- Wellness and quality-of-life program
- Partnerships with educational and leisure institutions
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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