Center Operations Manager overseeing efficient USO Center operations and staff management to support the military community in Japan.
About the role
- Abrir pipes para contratos, faturamentos, cancelamentos e renovações (alô Jurídico e Financeiro!).
- Atualizar o Monday.com com dados importantes de clientes — tipo cadastro, notas fiscais e andamento das entregas.
- Intermediar as conversas entre clientes e as áreas internas (Jurídico, Compliance, Financeiro e TI) garantindo que todo mundo receba o que precisa.
- Acompanhar e gerenciar uma caixa de e-mail dedicada, triando e encaminhando as demandas certas para os responsáveis.
- Cadastrar e manter atualizada a base de clientes na plataforma Multichannel.
- Gerar relatórios periódicos com status e pendências das atividades realizadas.
Requirements
- Alguém organizado(a), com olhar atento aos detalhes, boa comunicação escrita e que saiba se virar bem com processos.
- Capacidade de se relacionar com diferentes áreas e de tocar várias frentes com agilidade e responsabilidade.
- Interesse genuíno em aprender sobre os bastidores de uma operação de Research no mercado financeiro.
- Estar cursando graduação em Administração, Engenharia, Economia, Direito ou áreas correlatas.
- Facilidade com ferramentas como Excel, Monday.com e plataformas digitais em geral.
- Disponibilidade para estagiar em São Paulo – modelo híbrido.
Benefits
- Bolsa auxílio compatível com o mercado;
- Vale Refeição;
- Vale Transporte ou Auxílio Mobilidade;
- Totalpass pra cuidar do corpo e da mente;
- Acesso à plataforma Suno Black e Status Invest;
- Day off de aniversário (sim, é seu dia e você merece!);
- Ambiente com muito aprendizado, protagonismo e desafios reais.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
TH
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