Operations Coordinator supporting patient intake, care logistics, and communication in Home Hospital program. Collaborating with clinical teams to improve patient care workflows
Responsibilities
Serve as a liaison across departments, teams, and external partners
Coordinate patient screening, consent, enrollment, and transfer into the Home Hospital program
Provide onsite operational support: manage supplies, equipment, scheduling, and day-of admission logistics
Assist with arranging vendor services such as meal delivery, infusion services, or home health support
Conduct face-to-face interactions and telephonic outreach with patients and families
Track and report daily census and other operational metrics
Conduct safety and criteria screenings and assist with patient consenting
Support compliance with regulatory, quality, and patient safety standards
Maintain supply levels, organize materials, and build supply kits for admission
Collaborate with administrative managers across Home Hospital sites
Assist with onboarding and provide general administrative support as assigned
Requirements
High school diploma or equivalent
2–3 years in an administrative or operational support role, ideally in healthcare
Knowledge of hospital operations and regulatory requirements is a plus
Knowledge of EPIC is a plus
Benefits
Comprehensive benefits
Career advancement opportunities
Differentials
Premiums and bonuses as applicable
Recognition programs designed to celebrate your contributions and support your professional growth
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