Hybrid Customer Service Representative – Inside Sales Representative (m/w/d)

Posted 2 weeks ago

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About the role

  • Responding to product-related and commercial inquiries
  • Processing, reviewing and monitoring customer orders
  • Managing customers through the end-to-end process
  • Close collaboration with various teams to resolve customer issues
  • Using the CRM system for correspondence and documentation

Requirements

  • Completed vocational training in a commercial or technical field
  • Experience in inside sales or comparable roles
  • Proficient in Microsoft Office
  • Ideally experienced with SAP, Salesforce or similar systems
  • Enthusiasm for personal and professional development
  • Interest in innovative products
  • Excellent spoken and written German and good English skills

Benefits

  • Hybrid working model with a 38.5-hour workweek
  • 30 days of vacation per year
  • Annual special payments such as holiday and Christmas bonuses, bonus system, company pension scheme
  • E-bike leasing
  • State-of-the-art work environment and equipment
  • Opportunity to participate in employee networks
  • Internal career paths and support through mentoring, training and international assignment opportunities

Job title

Customer Service Representative – Inside Sales Representative (m/w/d)

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Professional Certificate

Location requirements

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