Powering more than 2 billion connections every day, Mitel helps businesses connect, collaborate and take care of customers.

Mitel

account-manager

Mitel is a global leader in business communications, providing a comprehensive range of communication and collaboration solutions tailored to the needs of businesses across various industries. Mitel offers unified communications that can be deployed on-premise, via private cloud, public cloud, or hybrid solutions. They specialize in contact center solutions, business phone systems, collaboration tools, and integrational apps to enhance productivity and customer experience. Mitel's services are designed to simplify business communications, ensuring security, compliance, and resiliency, particularly in mission-critical and vertical solutions. Their AI-assisted platform, Mitel CX, aims to create faster and more personalized customer interactions. With a strong focus on industries like healthcare, financial services, government, hospitality, and education, Mitel supports enterprises of all sizes with flexible and secure communications solutions.

• Develop and execute a successful new business strategy targeting new logo acquisition in the Midsize and Large Enterprise space within the Dutch market.
• Build and maintain a strong sales pipeline to ensure consistent achievement of revenue targets.
• Proactively identify, qualify, and close complex Unified Communications (UC) and Customer Experience (CX) opportunities, involving hardware, software, services, and subscription models.
• Collaborate closely with channel partners and distributors to jointly develop sales strategies and deliver customer solutions in line with our GTM model.
• Work alongside Pre-Sales Engineering and Operations teams to develop tailored solutions and ensure high levels of customer satisfaction.
• Deliver compelling proposals and presentations to C-level stakeholders, clearly articulating business value and technical advantages.
• Maintain up-to-date, accurate records of opportunities, activities, and forecasts in Salesforce, ensuring full visibility across the organization.

Senior Territory Account Manager – Netherlands

Territory Account Manager responsible for managing strategic customer relationships in the Netherlands. Driving new business growth with Mitel's Unified Communications and Customer Experience solutions.

• Develop and execute a successful new business strategy targeting new logo acquisition in the Midsize and Large Enterprise space within the BELUX region.
• Build and maintain a strong sales pipeline to ensure consistent achievement of revenue targets.
• Proactively identify, qualify, and close complex Unified Communications (UC) and Customer Experience (CX) opportunities, involving hardware, software, services, and subscription models.
• Collaborate closely with channel partners and distributors to jointly develop sales strategies and deliver customer solutions in line with our GTM model.
• Work alongside Pre-Sales Engineering and Operations teams to develop tailored solutions and ensure high levels of customer satisfaction.
• Deliver compelling proposals and presentations to C-level stakeholders, clearly articulating business value and technical advantages.
• Maintain up-to-date, accurate records of opportunities, activities, and forecasts in Salesforce, ensuring full visibility across the organization.

Senior Territory Account Manager – BELUX

Territory Account Manager driving new business growth and managing customer relationships for Mitel's solutions. Successful candidates will engage with C-level stakeholders and collaborate with partners.

marketing

• Plan and execute field marketing integrated programs (either by Mitel or in collaboration with Mitel partners) using a broad mix of tactics including web, email, webinars, events, content syndication, search, direct mail, social media, blogs and other channels
• Jointly plan and execute annual and quarterly marketing plans and activities with Channel Partners in the respective region, with quarterly reviews (in close cooperation with Sales)
• Collaborate on the development of integrated marketing programs to help achieve lead, pipeline and revenue goals and to support major platform launches, global sales promotions, and corporate initiatives
• Translate, write and review copy (primarily from English)
• Manage budget and reseller funding administration and planning
• Proactively inform Sales about marketing developments, activities and results
• Work closely with key stakeholders including Demand Generation, Sales, Channel Partner Marketing and subject matter experts to develop assets and content for campaigns
• Serve as the day-to-day contact for marketing initiatives and progress with the regional sales team and Mitel partners
• Create campaigns and reports in Salesforce and the marketing automation platform, including setting up and optimizing campaigns; track and monitor marketing program performance and ROI

Regional Marketing Manager

Regional Marketing Manager executing marketing strategies and campaigns for business growth in the DACH region. Collaborating with sales to generate leads and optimize performance.

consultant

• Serve as the lead technical implementation resource when custom solutions are part of Mitel product’s solutions deployment
• Responsible for the full solution lifecycle deployment including design, development, testing, end user testing support, and in-service support
• Leads the Custom Solution Integration Projects on an individual basis
• Responsible for leading, creating and getting customer approval of the Solution Design Document (SDD)
• Develops the custom solution or reporting application per approved SDD specification
• Completes the installation of the custom solution system software and unit test
• Provides system and end user support testing
• Supports In-service time commitment per the Statement of Work
• Ensure front-line customer satisfaction by dealing professionally and effectively with all internal and external customers
• Submit all paperwork associated with jobs including time spent per activity and weekly expense reports

Technical Integration Consultant

Custom Integration Consultant leading technical implementation of custom solutions for Mitel's product deployment. Overseeing the full solution lifecycle from design to testing and support.

full-stack-engineer

• Implement web features using Angular 19+ and Typescript
• Contribute to Node.js backend services using RESTful APIs
• Participate in team-based design discussions and code reviews
• Assist with writing automated unit and end-to-end tests
• Contribute to documentation (technical design, implementation notes)
• Learn and work within CI/CD pipelines and Agile software development (Scrum or Kanban)
• Collaborate across teams with product managers, QA, and DevOps
• Embrace mentorship from senior engineers to continuously grow technical skills

Full Stack Software Developer

Full Stack Software Developer at Mitel working on cloud-based applications. Collaborating on front-end and back-end development using modern web technologies.

• Working in a team of software developers for RSP application and core infrastructure.
• Development of new and improved standards of process automation and simplification.
• Creating a new frontend and backend incorporating new technologies like AI and other automations that support our service organization and partners in serving our customers.
• Technical support management.
• Support of periodic maintenance and high availability tests.
• Assist for service reporting.

Software Developer

Software Developer enhancing Mitel's Remote Service Platform functionality and collaborating with teams to improve automation and technical support. Working on both frontend and backend projects using modern technologies.

• Management and strategic development of existing and new customers in the public sector and healthcare environment
• Establish and maintain long-term relationships at decision-maker level
• Identify and pursue business opportunities, manage proposal processes and contract negotiations
• Position the relevant portfolio to sustainably support customer objectives
• Analyze market and competitor situations, develop tailored customer strategies and actively leverage cross-selling potential
• Collaborate with internal specialist units such as Consulting, Presales and Bid Management
• Maintain sales activities in the CRM and provide regular forecast and pipeline reporting
• Develop industry-specific solution scenarios in close coordination with customer business units — including areas outside IT

Account Manager

Named Account Manager responsible for managing enterprise accounts in Germany's public and healthcare sectors. Creating tailored solutions and collaborating with internal teams to drive business success.

Mitel

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