Customer Care Advisor helping clients in Spain with HRIS software. Building knowledge and relationships while providing support and guidance.
About the role
- Customer Service Representative assisting customers with travel insurance and providing consultative sales in a dynamic environment. Working for Zurich Cover-More, a global leader in travel insurance.
Responsibilities
- Help customers understand travel insurance offerings
- Take a consultative sales approach
- Answer incoming calls and provide top-notch service
- Solve problems creatively
- Document interactions with precision and professionalism
- Collaborate with leadership and teammates
- Maintain knowledge of insurance products and services
Requirements
- High School Diploma or equivalent
- Strong communication skills
- Customer service experience
- Ability to multi-task and stay organized
- Positive attitude and passion for helping others
- Ability to navigate multiple systems while effectively handling calls
- Attention to detail and accuracy when documenting information
- Full background check required to obtain state license requirements
Benefits
- Job flexibility
- Career growth
- Comprehensive onboarding experience
- Professional development
- Regular annual and personal leave benefits
- Volunteer leave
- Comprehensive paid parental leave scheme
- Competitive high-deductible health plan
- EAP programs
- Access to health and well-being activities
- 401(k) program with employer matching
- Embrace diversity
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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