Hybrid Customer Service Representative

Posted 20 hours ago

Apply now

About the role

  • Customer Service Representative assisting customers with travel insurance and providing consultative sales in a dynamic environment. Working for Zurich Cover-More, a global leader in travel insurance.

Responsibilities

  • Help customers understand travel insurance offerings
  • Take a consultative sales approach
  • Answer incoming calls and provide top-notch service
  • Solve problems creatively
  • Document interactions with precision and professionalism
  • Collaborate with leadership and teammates
  • Maintain knowledge of insurance products and services

Requirements

  • High School Diploma or equivalent
  • Strong communication skills
  • Customer service experience
  • Ability to multi-task and stay organized
  • Positive attitude and passion for helping others
  • Ability to navigate multiple systems while effectively handling calls
  • Attention to detail and accuracy when documenting information
  • Full background check required to obtain state license requirements

Benefits

  • Job flexibility
  • Career growth
  • Comprehensive onboarding experience
  • Professional development
  • Regular annual and personal leave benefits
  • Volunteer leave
  • Comprehensive paid parental leave scheme
  • Competitive high-deductible health plan
  • EAP programs
  • Access to health and well-being activities
  • 401(k) program with employer matching
  • Embrace diversity

Job title

Customer Service Representative

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job