Customer Support Specialist handling complex banking product inquiries and issues. Engaging with clients while ensuring service desk quality in a hybrid work setup.
About the role
- Customer Account Executive responsible for driving revenue and customer relationships at Ramp. Collaborating with Account Managers to expand Ramp Plus for various customer segments in a hybrid work environment.
Responsibilities
- Drive revenue for Ramp by owning the Plus expansion motion across multiple customer segments. You will directly own a revenue target for your book of business.
- Sell alongside the Account Managers team and act as a specialist for the Ramp Plus product suite.
- Outbound and hunt directly into the customer base to generate net new opportunities.
- Operate with an exceptional amount of urgency and attention to detail.
- Build and nurture strong relationships with C-suite executives and finance/accounting professionals to understand their pain points and priorities to deepen usage of Ramp.
- Work cross-functionally with internal teams (Product Marketing, Data, etc.) to improve our processes and overall impact on the business.
Requirements
- Minimum 4 years of quota-carrying direct SaaS sales experience in a full cycle closing role with strong prospecting, qualifying, negotiating, and closing skills
- Experience closing upwards of 20 deals a quarter, with an average deal size about 50K in ACV
- Ability to discuss Ramp's value proposition with C-level executives, finance teams, and decision makers
- Experience with outbound prospecting and conducting product demonstrations
- Consultative sales approach and comfortable leveraging analytical & quantitative skills
- Consistent track record of hitting or exceeding sales targets in a fast-paced environment
- High adaptability and understanding of change within the evolution of a startup
- Excellent verbal and written communication skills
Benefits
- 100% medical, dental & vision insurance coverage for you
- Partially covered for your dependents
- One Medical annual membership
- 401k (including employer match on contributions made while employed by Ramp)
- Flexible PTO
- Fertility HRA (up to $5,000 per year)
- WFH stipend to support your home office needs
- Wellness stipend
- Parental Leave
- Relocation support to NYC or SF (as needed)
- Pet insurance
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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