Hybrid Account Manager, Water Management

at Phigenics

• Job title: Account Manager, Water Management
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Go
• Location requirements: Hybrid, Des Moines, United States

About the role

• Account Manager handling water management programs, focusing on client satisfaction and enterprise sales opportunities. Leading development and assessments in the Go-to-Market Team.

Responsibilities

• As an integral part of the Go-to-Market Team, the Account Manager (AM) is charged with owning/maintaining/growing existing business and delivering the scope of work for existing clients.
• The role includes ensuring high customer retention and satisfaction for existing customers.
• The AM will also support enterprise sales, including retention and satisfaction of existing enterprise accounts as well as new opportunities with prospective enterprises.
• Lead the development, facilitation, and reassessments of water management programs on assigned accounts within the region.
• Develop WMP documentation with regional and corporate sales team members to include program development, assessment, and facilitation in alignment with current regulatory drivers.

Requirements

• A minimum of a bachelor’s degree is required (STEM Degree preferred)
• Direct experience with our Sales processes, demonstrating an understanding of our processes, products, and markets.
• Strong interpersonal skills and “EQ” to work with Regional and ES sales teams and client counterparts.
• Solid understanding of our service delivery processes (PASL, PhiAnalytics, Operations, etc.)
• Keen awareness and understanding of the client life cycle (i.e., when is the best time to introduce new products and services).
• Commitment to continuous learning and improvement via structured training directed by the Senior Director of Account Management.

Benefits

• Opportunities for Development: This role offers the opportunity to significantly impact our sales operations and contribute to our organization's success.