Employee Benefits Account Manager at Acrisure, responsible for client relations and insurance advice. Combining technology with personal service in a hybrid work setting.
About the role
- Account Manager managing end-to-end digital marketing campaigns with clients. Leading a multidisciplinary team in Bogotá to optimize performance and client satisfaction.
Responsibilities
- Dominio de procesos end-to-end de campañas digitales
- Relación operativa con cliente
- Control de facturación
- Principal punto de contacto asegurando un acompañamiento y consultoría estratégica
- Control de la cuenta a nivel administrativo, facturación y rentabilidad
- Control y optimización de la operación necesaria para la entrega del servicio y cumplimiento de KPIs
- Liderazgo y desarrollo del equipo multidisciplinario que da atención a la cuenta
- Servicio y atención de calidad a los clientes
- Mantenimiento y crecimiento de las cuentas
- Implementación con calidad del scope de servicio y entendimiento de SLA
- Guiar y desarrollar a los Analistas y Pasantes que se encuentren bajo su supervisión
Requirements
- Experiencia mínimo de 2 a 4 años en agencias de marketing digital
- Preferiblemente si el foco ha sido performance, conversión, & media, dominio de marketing digital & social media
- Conocimiento de performance & media, dominio de marketing digital: SEO, CRM Básico & Social Media
- Inglés intermedio - avanzado
- Manejo las plataformas de Google Ads y Meta Ads
Benefits
- Diferentes planes y programas de desarrollo de habilidades digitales
- Desarrollo profesional y compensación alineada a estándares competitivos
- Cultura y valores que se alinean al desarrollo personal y profesional
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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