Global Account Manager at HP leading strategic global customers and driving business growth across PIB Industrial portfolio. Collaborating with sales teams to ensure long-term customer success.
Responsibilities
Serves as the overall HP lead for assigned accounts focusing on all solutions and breakthrough deals of strategic importance
Provides a single face to customers to all Industrial solutions portfolio while representing all aspects of services, products, and solutions
Builds and sustains strong relationships with C-level and other key Business and operation executives worldwide
Actively engages Executive Sponsor and other Senior HP Executives to build strategic relationships which ensure long-term business opportunities for HP
Develops and is accountable for customer key performance indicator focusing on longer term customer experience and growth parameters
Helps drive the technology footprint in the account, acts as business partner to the senior executives being an “extension” of the customer’s business management team
Leads BU activity in support of net new installation & ramp up as well as escalations, and customer communication
Manages a virtual team of Account executives, Solutions Arc, ASM, presales and product/service specialists across regions
Coaches account team members to enable broader and deeper client engagement
Requirements
Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any related discipline or commensurate work experience.
Consultative selling
Business Development and Planning skills
Negotiation & closing skills
Analytic skills to analyze client's IT/operation spending
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