Client Account Coordinator assisting retail sales and compliance, identifying client growth opportunities, and supporting training teams. Managing reports and client communications for in - store execution.
About the role
- Account Manager (B2C) responsible for creating and executing sales plans for BT Local Business. Establishing strong relationships with various stakeholders to drive growth and revenue.
Responsibilities
- Accountable for creating and executing a Business and Sales plan for each of the Local Business to maximise the market opportunity within their territory.
- Conduct weekly/30/60/90-day reviews to evaluate sales forecasts and agree the remedial steps to address performance through sales recovery plans in collaboration with the MD.
- Review the financial viability of the LB and ensure cash flow forecasts align with Sales and Business plans.
- Coordinate financial audits.
- Own the performance management of the MDs and LBs within their territory, and provides leadership to the LB owners ensuring the MDs have the optimum FTE sales distribution, and that retention plans are in place using LB employee engagement survey report outputs.
- Leads as a consultant with the LBs on their customer contact strategy.
- Steps into the sales process to increase our win rate on opportunities & prospects.
- Act as the lead and interface to manage the contractual and operational manual obligations between BT and the License holder.
Requirements
- Experienced sales professional with evidence of consistent target achievement.
- Previous track record working in an indirect sales or partner sales channel.
- Able to demonstrate complex stakeholder (internal/external) management and virtual team leadership which has led to positive sales outcomes.
- Ability to inspire and motivate teams.
- Demonstrative examples of commercial acumen and understanding of P&L/operations of an SME business.
Benefits
- BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
- From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
- Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
- 25 days annual leave (not including bank holidays), increasing with service
- 24/7 private virtual GP appointments for UK colleagues
- 2 weeks carer’s leave
- World-class training and development opportunities
- Option to join BT Shares Saving schemes
- Flexible working
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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