People Services Specialist at Zscaler managing employee experience and HR operations in Saudi Arabia. Supporting client inquiries and administration in the People & Culture team.
Responsibilities
Providing a frustration-free employee experience through operational excellence and timely inquiry management
Operating as primary resource for employee requests through internal ticketing system (ServiceNow)
Managing daily administration of employee data in our internal HRIS and various support systems
Supporting cross functional programs between operations, payroll and internal P&C teams, while creating opportunities to transform current processes
Assisting in the transformation of the People Ops department through project-based initiatives as Zscaler continues to scale
Requirements
6+ years of professional experience and knowledge of HR administration management in the Kingdom of Saudi Arabia, according to the labor law regulations
Experience with managing employment documentation, overseeing leave management, and supporting employee lifecycle processes and queries.
Experience in managing employment lifecycle data changes, from hire to retire, in an HR system (Workday preferred)
Excellent written and verbal communication skills, both in Arabic and English
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