Commercial Account Executive at Zendesk focusing on expanding SaaS solutions in Denmark's commercial segment. Driving net-new business and building customer relationships in an AI-driven environment.
Responsibilities
Own the full sales cycle—from prospecting and qualification to solution presentation, negotiation, and closing—across Denmark's commercial sector
Develop new business by identifying and converting high-potential accounts
Grow and retain existing accounts by deepening strategic relationships
Articulate the value of Zendesk’s AI-first CX platform with credibility
Leverage AI-driven sales tools to boost personal productivity and sales outcomes
Engage executive and operational stakeholders as trusted advisor
Build compelling business cases and ROI models
Collaborate closely with Solution Consulting, Marketing, Customer Success, and Partner teams
Requirements
3–5+ years of full-cycle SaaS sales experience in the commercial or mid-market sector
Demonstrated success in generating and closing new business through proactive pipeline development
Fluency in Danish and English
Strong communication, negotiation, presentation, and storytelling skills
Deep understanding of AI, automation, and modern CX concepts
Proficient in AI-enabled sales tools and CRM systems (Salesforce experience preferred)
Experienced in complex, consultative sales processes
Strong territory management and disciplined forecasting
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