Automotive Office Manager overseeing financial records and compliance at Lithia & Driveway. Managing dealership accounting activities and team leadership responsibilities in a dynamic environment.
YD
Hybrid Administrative Assistant II – Reserved for People with Disabilities
Posted 2 days ago
About the role
- Administrative Assistant executing resolutions for student protocols at YDUQS, ensuring data accuracy and compliance in operations.
Responsibilities
- Handle case protocols submitted by Partner Centers, the N1 team, and hub managers, ensuring correct resolution of critical issues that lack a defined workflow or that require correction due to execution errors;
- Accurately record all interactions and decisions in the internal system, ensuring traceability and data integrity;
- Analyze and follow established operational procedures, ensuring adherence to company processes and minimizing risks;
- Act with a sense of urgency to mitigate negative impacts on operations and on the experience of Partner Centers and students;
- Organize and consolidate information in spreadsheets and reports, applying lookup formulas and pivot tables for simple data analysis;
- Maintain clear and effective communication with internal areas to ensure alignment in case handling;
- Ensure that actions taken comply with the quality guidelines and deadlines established by the area.
Requirements
- Previous experience in administrative, operational roles, or student support;
- Basic to intermediate knowledge of Excel (pivot tables, mathematical formulas, lookup functions such as VLOOKUP);
- Familiarity with internal systems such as CRM, SIA, GED, and SAVA (or willingness to learn quickly);
- Ability to organize and accurately record detailed information in systems and spreadsheets.
Benefits
- Scholarships of up to 100% for employees, legal dependents, and household members (father, mother, and siblings), allowing up to three concurrent scholarships;
- Health insurance fully subsidized for the employee and partially subsidized for family members, with the employee responsible for copayments;
- Optional dental coverage to support oral health;
- Food Allowance or Meal Allowance with a choice of option to suit your needs;
- Wellhub or Totalpass for flexible gym options;
- Wellz, a platform focused on employees' mental and emotional health offering various types of support, including access to online individual therapy;
- Well-being program and benefits club with a dedicated program and exclusive perks;
- Flexible dress code to promote our diversity;
- Life insurance;
- Partnership with SESC;
- Corporate University available on our exclusive portal, Educare;
- Growth opportunities — currently more than 60% of positions are filled through internal selection processes.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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