Director of Revenue Operations defining and managing Planday’s commercial operating model and growth strategies. Leading a team to improve revenue operations and organizational efficiency at Planday.
About the role
- Director of Revenue Operations at Planday driving commercial growth and optimizing operational strategies. Lead a high-performing Revenue Operations team to enhance business performance and efficiency.
Responsibilities
- Own and continuously evolve Planday’s commercial operating model, defining how growth is planned, executed, measured and improved
- Lead and develop a high-performing Revenue Operations team, acting as internal consultants and execution partners
- Lead revenue planning, forecasting, and scenario modelling to inform strategic trade-offs and investment decisions.
- Design and continuously improve GTM processes across the full customer lifecycle, from lead to renewal
- Own commercial systems, data definitions, and field governance across Salesforce and adjacent GTM tooling
- Translate strategy into clear operating plans, playbooks, and standards for Sales, Marketing, CS, and Partnerships
- Run the rhythm of the business, including performance reviews, pipeline health, and KPI visibility
- Partner closely with Commercial, Product, Finance, Data, and Xero counterparts to deliver aligned outcomes
- Identify friction, inefficiencies, and growth opportunities, and turn them into actionable initiatives with clear ownership
Requirements
- 8+ years’ experience in Revenue Operations, Commercial Operations, or equivalent roles in B2B SaaS
- Proven people leadership experience, with the ability to build, develop, and motivate high-performing teams through clarity, trust, and accountability.
- Proven ability to operate at both strategic and executional levels, from defining direction to getting into the detail
- Deep understanding of GTM motions, commercial metrics, and revenue mechanics across the customer lifecycle
- Strong systems and data fluency, including CRM, GTM tooling, and commercial analytics
- Strong technical fluency, with the ability to work closely with engineers, systems teams, and data partners to design, prioritise, and implement scalable commercial systems.
- Experience building and scaling operating models, playbooks, and performance frameworks
- Track record of leading cross-functional change in fast-moving, growth-oriented environments
- Excellent stakeholder management skills and the ability to influence without authority
- A pragmatic, low-ego leadership style that balances pace, clarity, and accountability
Benefits
- Benefits like pension, health insurance, inclusive support for new parents and generous vacation
- On top of your annual base salary, you are offered to be part of an Employee Share Plan
- Growth and progression opportunities – we want you to grow with us
- Flexible remote work
- Strong social culture with lots of team and company activities
- Meaningful work – everyone at Planday contributes to improving the lives of shift workers around the globe
- Healthy work-life balance and autonomous approach to work. We trust in you and your abilities
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