Director of Revenue Operations at Planday driving commercial growth and optimizing operational strategies. Lead a high - performing Revenue Operations team to enhance business performance and efficiency.
About the role
- Revenue Operations Manager at Maven AGI responsible for pipeline optimization and forecasting accuracy. Partnering with Sales, Marketing, and Finance to enhance revenue processes.
Responsibilities
- Own and optimize the end-to-end revenue process, from pipeline creation through close and expansion
- Establish and continuously refine pipeline mechanics, stage definitions, and conversion benchmarks
- Drive improvements in rep productivity through data-driven insights and process enhancements
- Own the weekly and monthly forecast process, including leading forecast calls with GTM leadership
- Build and maintain forecasting models that improve accuracy, visibility, and accountability
- Partner with Sales and Finance to align pipeline coverage, risk assessment, and revenue projections
- Support deal structuring and approvals to accelerate deal velocity while maintaining consistency
- Partner with Sales and Finance on pricing strategy, discounting guidelines, and non-standard deal terms
- Ensure operational rigor and visibility into late-stage pipeline and deal health
- Build and maintain core business reporting across pipeline, funnel conversion, retention, and expansion
- Deliver actionable insights on key metrics (e.g., win rates, sales cycle, productivity)
- Own the development of dashboards and BI infrastructure to create a single source of truth
- Translate data into clear, compelling narratives for executive and cross-functional stakeholders
- Partner with Marketing to analyze funnel performance, sourcing, and attribution
- Identify opportunities to improve lead quality, conversion rates, and campaign ROI
- Support full-funnel optimization across Sales, Marketing, and Customer Success
- Support compensation plan design in partnership with COO, Finance and GTM leadership
- Own commission processing, validation, and reporting (Finance retains final approval)
- Ensure compensation plans align with business goals and drive desired behaviors
- Support GTM org design, including territories, capacity planning, and role specialization
- Partner with leadership on headcount planning and resource allocation
- Analyze performance to inform structural improvements across teams
- Oversee the GTM systems landscape (CRM and adjacent tools), ensuring alignment with business needs
- Partner with external resources (e.g., contractors) for system administration and implementation as needed
- Ensure data integrity, system scalability, and process consistency across tools.
Requirements
- 5+ years of experience in Revenue Operations, Sales Operations, or GTM Strategy in a high-growth B2B SaaS environment
- A true RevOps generalist with strength across both analytics and systems, and a desire to scale into specialization over time
- Highly analytical with strong technical capabilities (advanced Excel/G-Sheets required; SQL/Python/BI tools a plus)
- Experienced in building dashboards and business intelligence solutions (e.g., Looker, Tableau, or similar)
- Proven ability to own forecasting, pipeline management, and revenue insights end-to-end
- Strong understanding of GTM motions, including Sales, Marketing, and Customer Success
- Experience with compensation planning and/or commission processing is a plus
- Exceptional communicator who can translate complex data into actionable insights
- Systems thinker who can design scalable processes while operating effectively in ambiguity
- Bias toward action with the ability to balance speed and long-term scalability.
Benefits
- High Impact in cutting-edge field: Be at the vanguard of AI innovation.
- Compensation Package: Competitive salary, comprehensive benefits, and meaningful equity stakes.
- Inclusive Culture: A diverse and welcoming work environment where everyone’s voice is heard.
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Director of Revenue Operations defining and managing Planday’s commercial operating model and growth strategies. Leading a team to improve revenue operations and organizational efficiency at Planday.
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