Director of Revenue Operations at Planday driving commercial growth and optimizing operational strategies. Lead a high - performing Revenue Operations team to enhance business performance and efficiency.
About the role
- Chief Revenue Officer driving growth and revenue for Nucleus Networks, a Managed IT Services provider. Leading the growth strategy and operational excellence in a hybrid role based in Vancouver.
Responsibilities
- Lead the development and execution of strategies to deliver sustained revenue growth and EBITDA improvement
- Growth-minded: An obsession with new logo acquisition and Monthly Recurring Revenue (MRR) addition, owning revenue growth across all business units
- Outside sales, inside sales, and strategic partnerships will be a focus and priority
- Partner with the CEO and executive team to establish and implement the company’s long-term strategic growth plan and financial objectives
- Drive operational efficiency and margin expansion through disciplined execution, process optimization, and data-driven decision making
- Oversee Nucleus’ Growth team (Sales and Marketing), ensuring coordinated execution across sales, partnerships, and new business initiatives while providing training, coaching and mentorship
- Leverage your own sales ability to hunt and close deals
- Monitor key performance indicators (KPIs), financial metrics, and value drivers to ensure the company meets or exceeds annual targets
- Represent Nucleus externally with clients, partners, and industry leaders to enhance brand reputation and market presence
Requirements
- Bachelor’s degree in business administration or related field; MBA preferred
- 10+ years of progressive leadership experience in IT, technology, or managed services
- Proven track record of driving revenue growth, expanding EBITDA margins, and scaling organizations
- Strong financial acumen, strategic thinking, and ability to execute complex growth plans
- Exceptional leadership, communication, and relationship-building skills
- Outgoing, positive with a glass half-full mentality
- Collaborative management style that can achieve commitment and teamwork from a variety of stakeholders
- Demonstrated ability to lead and develop high-performing teams in a national context
- Strategic thinking with a track record of driving operational excellence
- Thrives in a fast-paced, results-oriented environment with clear accountability for performance
- Willingness to travel as needed to support business development and leadership initiatives.
Benefits
- An award-winning culture and organization that focuses time and energy on YOU and fostering an awesome workplace
- Hybrid Remote Environment
- In-Person and Virtual Staff Socials – we offer an outgoing culture that provides lots of opportunities to connect with your co-workers
- Competitive Salary & Annual Vacation Time
- Comprehensive Benefits, including a Health Spending Account and RRSP Matching program
- Birthdays off!
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