Director of Revenue Operations at Planday driving commercial growth and optimizing operational strategies. Lead a high - performing Revenue Operations team to enhance business performance and efficiency.
About the role
- Senior Manager driving revenue operations for North America at fintech company Airwallex. Build and optimize revenue processes with a regional team in San Francisco.
Responsibilities
- Develop and execute the regional revenue operations strategy, priorities, and operating plans across all revenue-generating teams in North America.
- Build, document, and continuously improve end-to-end revenue processes from lead generation through opportunity management, forecasting, closing, and post-sale expansion and retention.
- Partner closely with Sales, Marketing, Account Management, Partnerships and Finance to define KPIs, build reporting and dashboards, and run analyses that inform go-to-market decisions and performance improvements.
- Design, operationalize, and administer revenue, commission, and commercial compensation frameworks in partnership with global Revenue Operations, Finance and regional leaders.
- Select, implement, and optimise the commercial tech stack for North America (for example CRM, sales engagement, forecasting and planning tools), including data quality, governance and user enablement.
- Establish and oversee regional system administration and support for commercial tools, ensuring teams have the resources, training and documentation needed to adopt new processes and tooling.
- Lead and support change management for new processes, tools, and incentive structures, ensuring clear communication, documentation and feedback loops with commercial teams.
Requirements
- 5+ years of experience in revenue operations, sales operations, commercial strategy, or a related analytical role supporting B2B go-to-market teams.
- Strong understanding of end-to-end sales and customer lifecycle processes, including lead management, pipeline management, forecasting, and post-sale account management or customer success.
- Proven experience using data and analytics to diagnose performance, build recommendations, and drive operational change with commercial stakeholders.
- Demonstrated ability to build and improve processes in high-growth or zero-to-one environments, with strong organisational and project management skills.
- Excellent communication and interpersonal skills, with a track record of partnering directly with sales and commercial leaders.
- Strong business acumen, structured problem solving skills, and an organised way of working.
- Bachelor’s degree or equivalent practical experience.
Benefits
- medical, dental, and vision insurance
- 401(k) plan
- short-term and long-term disability
- basic life insurance
- well-being benefits
- 20 paid days of vacation
- 12 paid days of company holidays in a calendar year
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Director of Revenue Operations defining and managing Planday’s commercial operating model and growth strategies. Leading a team to improve revenue operations and organizational efficiency at Planday.
RevOps Specialist connecting Marketing, Sales, and Finance at ProActive Software. Streamlining Lead - to - Invoice processes and ensuring data integrity for scalable growth.
Revenue Operations Manager at Maven AGI responsible for pipeline optimization and forecasting accuracy. Partnering with Sales, Marketing, and Finance to enhance revenue processes.
Senior Manager of Revenue Operations at David Energy responsible for scaling operations and implementing systems for revenue generation. Collaborating with teams to optimize customer acquisition and retention.
Revenue Operations Analyst at Ravio supporting sales, marketing, and customer success to improve revenue growth. Leading projects, optimizing tools, and fostering AI integration for efficiency.
Revenue Operations Manager optimizing FrankieOne's revenue operations engine. Execute commission processes, build dashboards and provide data analysis support across functions.
Intern working on revenue operations and AI tools for AllSpice. Collaborate with the GTM team for hands - on project experience.
Chief Revenue Officer driving growth and revenue for Nucleus Networks, a Managed IT Services provider. Leading the growth strategy and operational excellence in a hybrid role based in Vancouver.
Revenue Operations Specialist improving AI - driven advertising solutions at Vibe.co. Collaborating across teams to diagnose revenue funnel issues and drive measurable growth outcomes.