Hybrid Virtual Access and Reimbursement Manager for Inizio Engage educating healthcare providers on patient access and reimbursement for specialty pharmacy treatments in Chicago.
About the role
- Engagement Manager leading mid to large deployments at Workday. Guiding clients through implementation while managing project scope, budget, and resources.
Responsibilities
- Become a guide in Workday's Implementation Methodology and demonstrate it on all engagements.
- Lead the implementation of 3 - 5 simultaneous projects.
- Show strength in the Workday product suite – Financials, HCM, and/or Payroll.
- At times, participate in the sales cycle to gather requirements, formulate delivery approach, and develop a proposal/SOW.
- Provide guidance and mentoring to those Professional Service resources working on their implementations.
- Ensure projects are accurately planned, staffed and tight management of scope and budget/resource forecasting.
- Work with the internal customer project manager to identify/resolve all issues that could impact project scope and/or timeframes.
- Present at Executive Steering Committee meetings.
- Ensure the client takes advantage of Workday standard methodologies.
- Be a liaison for professional services when interacting with sales and/or development.
- Find opportunities to position other service offerings.
- Ensure the client can serve as a reference upon completing their implementation.
- Assist in the transition of the customer from professional services to product support.
- Ensure the project is delivered within the budget outlined in the SOW.
- Present clients with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW.
Requirements
- 2+ years’ experience of project management with HCM, Payroll, or Financial implementations within medium enterprise, large enterprise, higher education and/or state and local governments.
- 2+ years of experience implementing Workday, Oracle, SAP, PeopleSoft or similar applications.
- Solid grasp with at least one of the following business areas: Human Resources, Benefits, Payroll, General Ledger, Accounts Payable/Receivable or Services procurement.
- Project Management experience a must. Experience with Scope, managing timelines and budgets.
- Excellent communication, organization, time management, and social skills.
- Passion for customer service.
- Business development skills.
- Knowledge of Internet technology and cloud-based applications.
- Previous service sales experience a plus.
- Ability to travel up to 50%.
Benefits
- Workday Bonus Plan
- Role-specific commission/bonus
- Annual refresh stock grants
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