Call Center Service Agent at Evergreen Mortuary & Cemetery in Tucson, Arizona. Responsible for handling customer inquiries, scheduling appointments, and assisting client families.
About the role
- Team Leader responsible for managing contact center operations and implementing process improvements at Walmart. Overseeing staffing, performance metrics, and stakeholder collaboration.
Responsibilities
- Complies with company policies, procedures, and standards of ethics
- Completes work assignments and priorities by using policies, data, and resources
- Implements process improvement plans under guidance
- Manages contact center operations and supports new initiatives
- Oversees site management in lean staffing periods
- Collaborates with stakeholders within assigned function
Requirements
- 1 year’s experience in retail, contact center operations, or a related area
- 1 year's supervisory experience
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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