Onsite Customer Advisor, Call Center Agent

Posted 4 hours ago

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About the role

  • Customer Advisor role handling inquiries in telecommunications for a growing team in Turkey. Offering flexible working hours and professional development opportunities.

Responsibilities

  • Handling all telephone inquiries related to TV, internet and phone services
  • Delighting customers with helpful and informative responses
  • Acquiring customers for products and services
  • Receiving support from subject-matter contacts, trainers and coaches

Requirements

  • Excellent German language skills, written and spoken (C1 level)
  • Confident use of common PC applications
  • Strong interest in sales
  • Experience in telephone customer support, customer retention and telesales
  • Commitment to project and company success
  • Reliability
  • Results-oriented working style

Benefits

  • Fixed monthly base salary
  • Monthly performance bonuses for good work
  • Additional bonus for each closed contract
  • Long-term job security through a permanent (indefinite) contract
  • Flexible, coordinated shift schedules
  • Intensive, fully paid on-site training
  • Private supplemental health insurance
  • Meal allowance and travel allowance
  • Team events to boost morale and wellbeing
  • Assistance with work permit application

Job title

Customer Advisor, Call Center Agent

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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