Senior Financial Manager providing financial analysis and strategic guidance for call center operations. Leading financial performance reviews and ensuring compliance with financial controls.
About the role
- Actively engage with restaurant partners for a food delivery app, boosting sales and visibility. Requires excellence in customer interaction and home office capability.
Responsibilities
- Contact restaurant partners who have had a recent drop in activity to re-engage them on the app, helping them receive new orders and boost their sales.
- Offer campaigns, discount coupons, menu setup and anything else necessary for them to gain more visibility on the platform.
- Propose affordable investment options to the partner.
- Manage and overcome leads' objections to close the sale.
Requirements
- High school diploma (completed);
- Ability to work in a remote/home-office model;
- Have an appropriate home-office workspace (desk, chair, and a quiet environment);
- Reside in São Paulo / Greater São Paulo;
- Availability to work on-site at an office in the Vila Olímpia neighborhood whenever required by the company/leadership;
- Wired internet connection with more than 10 Mbps (do not use Wi‑Fi);
- Have a mobile phone with a SIM card and good signal reception to receive SMS messages;
- Ability to use multiple work platforms (Zendesk, WhatsApp, phone, chat, and Microsoft Office);
- Experience in sales/customer service.
Benefits
- Meal voucher;
- Dental assistance;
- Childcare assistance (children up to 24 months);
- Transportation allowance;
- Life insurance;
- Bonus;
- TotalPass;
- Discounts on courses, university tuition and amusement parks.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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