Onsite Customer Consultant, Call Center Agent – Inbound Logistics Project

Posted 4 hours ago

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About the role

  • Customer Consultant managing inbound logistics queries in French for a German client. Joining a multicultural team in Izmir with an emphasis on customer satisfaction.

Responsibilities

  • Handle all incoming telephone inquiries related to parcel tracking and returns
  • Provide helpful, enthusiastic answers that delight customers
  • Put a smile on customers' faces

Requirements

  • Excellent German language skills, spoken and written (C1 level)
  • Experience with standard PC applications
  • Enjoys working on the phone
  • Strong communication skills
  • Clear and convincing manner of expression
  • Solution-oriented

Benefits

  • Monthly quality bonuses of up to 12,000 TRY gross for good performance
  • Guaranteed on-time salary payments
  • Long-term job security with a permanent contract
  • Intensive, fully paid on-site training
  • Support with work-permit applications for foreign hires
  • FREE annual health check and dental treatment (once per year)
  • Premium private supplemental health insurance
  • Meal and transport allowances paid with salary, plus an attendance bonus
  • Team events focused on morale and wellness

Job title

Customer Consultant, Call Center Agent – Inbound Logistics Project

Job type

Experience level

Mid levelSenior

Salary

TRY 58,000 per month

Degree requirement

No Education Requirement

Location requirements

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