Assistant Manager managing Siebel CRM configuration and Activis-L2 support. Delivering technical support and ensuring customer satisfaction at Vodafone.
Responsibilities
Handle customer inquiries and requirements
Provide technical support
Manage and update the CRM system
Requirements
Siebel CRM expertise
Troubleshooting experience
Customer support experience
Knowledge of ITIL
Technical knowledge and analytical skills
Benefits
Development opportunities
Comprehensive compensation
Various incentives
Job title
Assistant Manager – Siebel CRM, Configuration, Activis L2 Support
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