Hybrid Strategic Account Manager – Sport

Posted last week

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About the role

  • Strategic Account Manager maintaining strong relations with key accounts in sports broadcast and digital sectors of the UK and Nordics. Driving customer satisfaction through strategic management and sales excellence.

Responsibilities

  • Develop and sustain long-term customer relationships while engaging customers at all levels, including senior levels of the customer organization.
  • Understand customer business strategy and business case and drive alignment between customer objectives and company capabilities.
  • Develop, implement and drive Strategic Account plans for any Top 50 account.
  • Develop and provide functional demonstrations of the solutions to clients and solicit client feedback on product features and capabilities to provide actionable inputs to the company's product management teams.
  • Work with marketing and pre-sales to create demos and business pitches that demonstrate value to customer needs, growth and future development.
  • Conduct comprehensive account review at least quarterly with customers.
  • Provide guidance and management of the client through decision-making processes regarding cost-benefit, timelines, operational and change management issues.
  • Ensure early engagement in the customer buying process to diagnose customers' needs and tailor solutions to match them.
  • Ensure clients know any changes to offer related processes and procedures, including operational and business management changes.
  • Oversee the customer life cycle and ensure organizational alignment to drive adoption and usage of the company platform proactively.
  • Map and maintain relationships with key decision makers across all relevant customer departments.
  • Monthly customer status calls with Support org. and professional services.
  • Hunt and identify new sales opportunities and focus on providing consultative support by building value proposition for solutions into the prospect.
  • Act as an expert in analyzing customer needs, provide insights, manage expectations and communicate with clarity the Vizrt value proposition and USP.
  • Diligently follow up and manage extensive customer contact including presentations, demonstrations, group meetings and sales calls (touchpoint management).
  • Drive sales campaign and strategic initiatives, plan for regional growth, identify opportunities for solution expansion.
  • Understand the competitive landscape in the (region), providing insight on strategic targets, new emerging players and the shifting rights packages.
  • Drive and track key performance metrics.
  • Accurately forecast sales opportunities via pipeline report.
  • Manage the sales process from opportunity identification to closing.
  • Leverage cross-functional company resources to understand customers drivers and streamline sales efforts.

Requirements

  • Bachelor/Master's degree in relevant field.
  • 5+ years of experience developing new business, identifying and selling to customer needs utilizing a consultative sales approach.
  • Relevant sales experience, including strategic sales, business-to-business sales and/or account management organization.
  • Proven track record in developing strategic customer partnership and year over year revenue growth.
  • Proficient in English.
  • Previous account management and selling in complex decision-making situations with experience in large complex deal negotiations with a successful track record.
  • Ability to drive a long-term account development strategy with mid-term goals as well as shorter term execution.
  • Demonstrated ability to support multiple product lines in a growing, fast-paced environment.
  • Knowledge of restructuring contract terms and condition relating legal, finance and billing.
  • Ability to work across cross-functional teams to drive results with external and internal stakeholders.

Benefits

  • Health Insurance: Comprehensive medical, dental, and vision insurance plans to keep you and your family healthy
  • Paid Time Off: Generous vacation days, sick leave, and holidays to ensure you have a work-life balance
  • Professional Development: Opportunities for ongoing training

Job title

Strategic Account Manager – Sport

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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