Account Manager for E - Commerce clients at secupay AG, supporting them from initial contact to long - term care.
About the role
- E-Commerce professional managing the online sales and product catalog for VINELLO. Responsible for improving customer satisfaction and streamlining order processes in a dynamic environment.
Responsibilities
- Manage and maintain the website and product catalog with over 20,000 different wines
- Coordinate and optimize ordering and delivery processes in collaboration with more than 350 suppliers and winemakers
- Develop and implement e-commerce strategies to increase customer satisfaction and revenue
- Analyze sales data and market trends to improve the product range and pricing
- Support the planning and execution of online marketing campaigns
- Optimize customer support
- Ensure the legal compliance of the website
Requirements
- Completed commercial vocational training or a comparable degree in e-commerce, retail, or logistics
- Experience in online retail and solid knowledge of e-commerce platforms and technologies
- Strong analytical skills and a good understanding of business and operational contexts
- Excellent communication and teamwork skills, with a strong customer focus
- High self-motivation and the ability to work independently and solution-oriented
Benefits
- Professional working environment with comprehensive onboarding
- Flexible and family-friendly working time models
- Participation in tastings and company events
- Pleasant and collegial working atmosphere
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
E - commerce Sales Specialist managing Koala's product portfolio across online marketplaces in Japan. Focus on marketplace strategy and optimizing customer experience in a hybrid work environment.
Social Media and E - Commerce Associate managing content creation and campaigns for Iron Mountain. Collaborating with marketing teams to drive engagement in EU and US markets.
Customer Service role at Sternglas managing inquiries via email, phone, and social media. Assisting customers with products and ensuring smooth return and complaint processes.
Accountant managing financial tasks related to E - Commerce in part - time hybrid position. Collaborating with team on various accounting responsibilities in Hamburg, Germany.
Global E - Commerce Operations Specialist at GN, optimizing e - commerce operations and managing analytics for business growth in Poland.
Ecommerce Category Specialist responsible for daily online product launches and catalog management. Collaborating with teams to ensure accurate and timely product information for the ecommerce platform.
E - Commerce Manager leading digital marketing strategies for a retail company in Lima. Overseeing P&L and optimizing the e - commerce platform for performance and user experience.
Technical Project Manager at Rysun Labs overseeing ecommerce product strategy and technical delivery management. Ensuring scalable performance and alignment with business goals for customer experience optimization.
Marketing Manager responsible for digital marketing strategies and team collaboration in E - Commerce startup. Driving growth through innovative approaches and KPIs analysis.