E-Commerce professional managing the online sales and product catalog for VINELLO. Responsible for improving customer satisfaction and streamlining order processes in a dynamic environment.
Responsibilities
Manage and maintain the website and product catalog with over 20,000 different wines
Coordinate and optimize ordering and delivery processes in collaboration with more than 350 suppliers and winemakers
Develop and implement e-commerce strategies to increase customer satisfaction and revenue
Analyze sales data and market trends to improve the product range and pricing
Support the planning and execution of online marketing campaigns
Optimize customer support
Ensure the legal compliance of the website
Requirements
Completed commercial vocational training or a comparable degree in e-commerce, retail, or logistics
Experience in online retail and solid knowledge of e-commerce platforms and technologies
Strong analytical skills and a good understanding of business and operational contexts
Excellent communication and teamwork skills, with a strong customer focus
High self-motivation and the ability to work independently and solution-oriented
Benefits
Professional working environment with comprehensive onboarding
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