Head of eCommerce driving impactful customer strategies at Reckitt, fostering relationships and leading negotiations for substantial business growth.
Responsibilities
Craft and execute a leading-edge customer strategy, driving the delivery of sales, profit, and trade negotiations.
Recruit, coach, and inspire your team members, fostering a culture geared towards achievement and collaborative growth.
Develop and maintain robust relationships with an array of customer ecosystem partners.
Utilise data from various sources to form compelling narratives and guide strategic business decisions.
Take charge of the P&L, steering your accounts towards success and exceeding targets across all product categories.
Leads the development and execution of integrated commercial and E‑Commerce strategies that drive sustainable growth across key channels.
Coaches and empowers a diverse commercial team while collaborating cross‑functionally to optimize customer engagement, operational excellence, and market performance.
Requirements
Demonstrated success in national account sales within FMCG, Consumer Goods, or a similar premium brand environment.
Additional experience in trade marketing, e-commerce, or marketing adds a rich layer to your profile.
Solid history of managing P&L, budgets, and the expansion of substantial, complex accounts.
High commercial accumen paired with outstanding communication, negotiation, and influence.
A customer-first approach with expertise in nurturing multi-level trade customer relationships.
Exceptional leadership qualities with the ability to form meaningful team connexions and motivate a diverse workforce.
A driven, results-oriented nature with an entrepreneurial spirit.
Brings 7+ years of experience in consumer goods or consumer health, covering a range of commercial roles such as Key Accounts, Field Sales, E-Commerce, Trade Marketing, or Revenue Growth Management.
Possesses essential E-Commerce expertise, with digital marketing experience viewed as a strong advantage.
Has 2+ years of people leadership experience within commercial or customer‑facing functions.
Has experience in multinational or culturally diverse environments, with strong English skills and openness to international mobility.
Benefits
Parental benefits
Employee Assistance Program to promote mental health
Life insurance for all employees globally
Range of other benefits in line with the local market
Opportunity to save and share in Reckitt's potential future successes
Short-term incentives to recognise, appreciate and reward outstanding results
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