Onsite Head of eCommerce

Posted 4 days ago

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About the role

  • Head of eCommerce driving impactful customer strategies at Reckitt, fostering relationships and leading negotiations for substantial business growth.

Responsibilities

  • Craft and execute a leading-edge customer strategy, driving the delivery of sales, profit, and trade negotiations.
  • Recruit, coach, and inspire your team members, fostering a culture geared towards achievement and collaborative growth.
  • Develop and maintain robust relationships with an array of customer ecosystem partners.
  • Utilise data from various sources to form compelling narratives and guide strategic business decisions.
  • Take charge of the P&L, steering your accounts towards success and exceeding targets across all product categories.
  • Leads the development and execution of integrated commercial and E‑Commerce strategies that drive sustainable growth across key channels.
  • Coaches and empowers a diverse commercial team while collaborating cross‑functionally to optimize customer engagement, operational excellence, and market performance.

Requirements

  • Demonstrated success in national account sales within FMCG, Consumer Goods, or a similar premium brand environment.
  • Additional experience in trade marketing, e-commerce, or marketing adds a rich layer to your profile.
  • Solid history of managing P&L, budgets, and the expansion of substantial, complex accounts.
  • High commercial accumen paired with outstanding communication, negotiation, and influence.
  • A customer-first approach with expertise in nurturing multi-level trade customer relationships.
  • Exceptional leadership qualities with the ability to form meaningful team connexions and motivate a diverse workforce.
  • A driven, results-oriented nature with an entrepreneurial spirit.
  • Brings 7+ years of experience in consumer goods or consumer health, covering a range of commercial roles such as Key Accounts, Field Sales, E-Commerce, Trade Marketing, or Revenue Growth Management.
  • Possesses essential E-Commerce expertise, with digital marketing experience viewed as a strong advantage.
  • Has 2+ years of people leadership experience within commercial or customer‑facing functions.
  • Has experience in multinational or culturally diverse environments, with strong English skills and openness to international mobility.

Benefits

  • Parental benefits
  • Employee Assistance Program to promote mental health
  • Life insurance for all employees globally
  • Range of other benefits in line with the local market
  • Opportunity to save and share in Reckitt's potential future successes
  • Short-term incentives to recognise, appreciate and reward outstanding results

Job title

Head of eCommerce

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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