Account Manager for E - Commerce clients at secupay AG, supporting them from initial contact to long - term care.
About the role
- eCommerce Production & Campaign Coordinator assisting with trading plans for leading gift experience provider. Support website content implementation and deliver trade-led campaigns for companies under Moonpig Group.
Responsibilities
- Support day-to-day website content implementation using Contentful, aligned to trading plans and priorities
- Deliver trade-led campaigns across our websites, managing timelines, briefing creatives and tracking performance
- Own the end-to-end homepage process, from briefing imagery and copy through to executing onsite updates
- Ensure a consistent trading narrative across all onsite touchpoints to drive engagement and conversion
- Work closely with Product and UX teams to roll out new features and improve the customer journey
- Contribute to A/B testing ideation to continuously improve customer understanding and onsite performance
- Conduct quality assurance checks to ensure accuracy, accessibility, consistency and brand alignment
- Update promotional pages in line with the trading calendar to support key commercial moments
- Collaborate with Operations, Customer Service and Legal teams to maintain key pages such as FAQs and terms and conditions
- Lead the setup and maintenance of non-category specific PLPs, supporting category updates where needed
- Support daily site audits to ensure content, links and assets are accurate and compliant
- Work with senior stakeholders to optimise navigation and search functionality, staying ahead of customer and market trends
- Monitor competitor activity to identify new ideas and opportunities to improve engagement and conversion
Requirements
- You have experience in eCommerce operations, content production or campaign delivery
- You’re commercially minded and understand how digital activity drives revenue
- You’re confident using data and reporting tools to inform decisions
- You’re organised, detail-focused and comfortable managing multiple priorities
- You enjoy working cross-functionally and building strong working relationships
- You’re proactive, take ownership and enjoy finding better ways of doing things
Benefits
- 💸 Competitive Pay & Bonuses: Plus generous pension plans, staff discounts, and share schemes.
- 💆🏾♀️ Wellbeing First: Private healthcare (UK), dental, life insurance, mental health support, and dog-friendly offices.
- 🏖️ Flexible Working & Time Off: Generous holidays, hybrid working (unless specified otherwise, 2 days a week in the office), and opportunities for international working.
- 📈 Career Growth: Learning allowances, coaching, and development programs.
- 🤝 Recognition & Giving Back: Regular awards, charity support, length of service awards, and volunteering days.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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