We are a global team, made of individuals with the same guiding principles, very different backgrounds, expertise and ideas.
Here, scientists and technologists connect with designers and the next generation of creative minds, to create functional, sustainable products.
We believe our products should be beautiful whether they are made from next generation bio-materials or recycled fibers; woven with smart technology, made with as many sustainable and recyclable elements as possible.
It’s not 100% natural, yet.
But we’re working on it.

PANGAIA

Browse and apply for open jobs at PANGAIA.

customer-success-manager

PANGAIA is a materials science company and lifestyle brand that focuses on designing sustainable and eco-friendly apparel and accessories. Their collections feature innovative materials like C-FIBER™, FRUTFIBER™, FLWRDWN™, and Grape 'Leather', all developed to minimize environmental impact. PANGAIA offers a variety of clothing options for men, women, and children, including hoodies, track pants, knitwear, and more, with a commitment to using organic and recycled materials. The company is involved in various philanthropic activities and partnerships aimed at promoting environmental conservation and sustainability initiatives worldwide.

We are a global team, made of individuals with the same guiding principles, very different backgrounds, expertise and ideas. Here, scientists and technologists connect with designers and the next generation of creative minds, to create functional, sustainable products. We believe our products should be beautiful whether they are made from next generation bio-materials or recycled fibers; woven with smart technology, made with as many sustainable and recyclable elements as possible. It’s not 100% natural, yet. But we’re working on it.

• Lead the successful evolution of our Klaviyo platform across email, SMS and Whatsapp.
• Define and optimise customer segmentation, tagging, and personalisation logic.
• Ensure seamless integrations with e-commerce platforms, CDPs, and data sources.
• Develop and implement strategies to generate leads and grow our first-party database.
• Partner with IT, retail and E-Commerce teams to ensure successful implementation of lead generation strategies.
• Design and execute customer lifecycle journeys (welcome, nurture, retention, win-back, post-purchase, etc.).
• Develop content calendars and automation logic tailored to key customer segments.
• Collaborate with Creative and Brand teams to ensure campaign assets are brand-aligned and performance-driven.
• Track campaign performance (CTR, open rates, conversions, revenue attribution).
• Continuously optimise subject lines, send times, cadence, and creative based on A/B testing and data insights.
• Build reporting dashboards to share performance with leadership regularly.
• Build a strong partnership with Brand Marketing, UX and graphic design teams to develop best quality visual and copy content.
• Develop scalable CRM processes, playbooks, and SOPs for future team members.
• Establish targets, manage, mentor and develop future team members.

CRM Manager

CRM & Lifecycle Marketing Manager overseeing customer engagement systems and campaigns for a responsible fashion brand. Leading implementation of Klaviyo and developing lifecycle strategies.

graphics-designer

• Creative lead and creation of digital assets and content
• Overview of the look and feel of the website and newsletter
• Lead and manage the branding and graphic design projects process from research stage through final execution 
• Follow up on all designs through meetings with the Marketing team and facilitates any variants and modifications on designs.
• Challenge the team and translate the ideas of the Creative team to the next level.
• Being responsible of all label designs, artwork, guidelines
• Work closely with team members to insure design development aligns with the branding guideline and vision.
• Collaborates productively between graphic design, ecom, digital, marketing, merchandising and product departments
• Work closely with agency to brief them about our vision


Freelance Senior Graphic Designer, Milan or London

Freelance Senior Designer leading branding efforts for PANGAIA, a purpose-driven lifestyle company. Creating high-quality design solutions while collaborating across multiple teams for brand alignment.

communications

• Support the day-to-day operations of the PR and Marketing teams
• Maintain and update key tools, trackers and contact databases (media, talent, stylists, influencers)
• Support the planning and coordination of the marketing and communications calendar, including product launches and campaigns
• Conduct research on digital talent, cultural trends and competitor activity
• Manage global sample send-outs, returns and tracking for media, stylists and talent
• Coordinate influencer and editorial gifting initiatives and seeding campaigns, working closely with internal teams and external agencies
• Schedule and track all couriers and international shipments
• Manage sample inventory and keep lookbooks and product documentation up to date
• Support with the delivery of assets and product to talent, stylists and content creators
• Respond to influencer and editor requests, sharing product, information and assets in a timely manner
• Help maintain and update global press, talent and influencer lists
• Track and log global press coverage, VIP placements and influencer content
• Contribute to monthly coverage and performance reports
• Support evaluation of events, gifting and campaigns with key takeaways
• Provide daily administrative support, including preparing agendas and meeting notes, raising POs, tracking budgets and processing invoices related to marketing and communications activities

Marketing and Communications Assistant – 3 month FTC

Marketing & Communications Assistant supporting PR and Marketing teams at PANGAIA. Engaging in global campaigns, influencer relations, and cultural awareness initiatives in London office.

• Assist the Communications and Marketing teams across daily operations
• Maintain and update key tools, trackers and contact databases (media, talent, stylists, influencers)
• Support the planning and coordination of the marketing and communications calendar, including product launches and campaigns
• Conduct research on digital talent, cultural trends and competitor activity
• Manage global sample send-outs, returns and tracking for media, stylists and talent
• Coordinate influencer and editorial gifting initiatives and seeding campaigns, working closely with internal teams and external agencies
• Schedule and track all couriers and international shipments
• Manage sample inventory and keep lookbooks and product documentation up to date
• Support with the delivery of assets and product to talent, stylists and content creators
• Respond to influencer and editor requests, sharing product, information and assets in a timely manner
• Help maintain and update global press, talent and influencer lists
• Track and log global press coverage, VIP placements and influencer content
• Contribute to monthly coverage and performance reports
• Support evaluation of events, gifting and campaigns with key takeaways
• Provide daily administrative support, including preparing agendas and meeting notes, raising POs, tracking budgets and processing invoices related to marketing and communications activities

Marketing & Communications Assistant, Part Time – 3 month FTC

Marketing & Communications Assistant supporting PR and Marketing teams at PANGAIA. Collaborative role focusing on campaigns, media relations, and event planning in London office.

ecommerce

• Oversee site merchandising & product analytics to drive onsite performance across global Shopify ecosystem
• Own day-to-day site merchandising across all Shopify storefronts and markets
• Manage and optimise categories, collections, navigation, filters, and search merchandising
• Ensure optimal product presentation across homepage, landing pages, PLPs, and PDPs
• Maintain balanced product exposure across best sellers, newness, seasonal focus, and long-tail opportunities
• Execute homepage and onsite content updates aligned to trading moments, launches, and campaigns
• Optimise product pages including imagery, content, reviews, cross-sell / upsell modules, and promotional messaging
• Manage product setup, organization, and lifecycle across Shopify
• Ensure accuracy and consistency of product data, pricing, SKUs, and attributes in line with ERP and backend systems
• Coordinate product launches end-to-end, including product readiness and stock availability, content requests, and asset delivery
• Manage promotional mechanics including discounts, GWPs, PWPs, bundles, and regional offers
• Analyse product performance across categories, collections, and regions
• Monitor KPIs including conversion rate, AOV, sell-through, attachment rate, and product contribution to revenue
• Identify trading opportunities and underperformance, translating insights into clear merchandising actions
• Own weekly and monthly product and onsite performance reporting
• Deliver actionable insights to Ecommerce, Marketing, and Merchandising teams
• Monitor stock levels to proactively mitigate out-of-stock risks during key trading periods
• Partner with Supply Chain and Planning teams to inform replenishment and allocation decisions
• Support seasonal and promotional trading strategies through data-led merchandising decisions
• Work closely with Marketing, CRM, and Content teams to align onsite merchandising with campaign calendars
• Partner with CRM to support email, onsite personalisation, and product-led messaging
• Coordinate with Ecommerce agency / GTM team on merchandising calendars and execution
• Communicate site updates, launches, and trading priorities clearly across teams
• Produce regular reporting on: Best sellers by week, month, market, and category, Product performance vs targets, Onsite conversion and merchandising impact
• Analyse site performance across traffic, conversion, and engagement metrics
• Monitor GA4 and onsite analytics daily to surface optimisation opportunities
• Support forecasting and topline planning through product-level insight

Ecommerce Manager

Ecommerce Manager overseeing site merchandising and product analytics across global Shopify ecosystem. Collaborating with teams to optimize product visibility and drive conversion.

administration

• Manage and configure the NetSuite ERP system to align with company processes and requirements.
• Set up and maintain user accounts, roles, and permissions.
• Customise forms, records, and build workflows to meet business needs.
• Develop and maintain custom fields, scripts, and saved searches.
• Lead testing and validation of all Netsuite upgrades, new feature deployments, and custom developments in sandbox/staging environments through to production.
• Provide comprehensive end-user support and training for NetSuite.
• Assist users with troubleshooting issues, answering queries, and resolving problems.
• Develop and maintain user documentation, training materials, and best practices.
• Work closely with internal teams and external partners to continuously optimise and enhance our Netsuite workflows, customisations, and processes.
• Design and implement automated processes and workflows within NetSuite.
• Maintain custom integrations between NetSuite and other systems (e.g., Shopify, Joor, 3PL), troubleshoot and fix issues with flows.
• Manage and support the Celigo integration system, monitoring all data flows, troubleshooting issues, and escalating problems as necessary.
• Ensure data integrity and accuracy within NetSuite.
• Develop and maintain custom reports, dashboards, and analytics.
• Perform data imports, exports, and migrations as required.


Netsuite Administrator

Netsuite Administrator managing operations and support for Netsuite ERP system at PANGAIA. Responsible for system configuration, end-user support, and process automation.

PANGAIA

About the company

Open jobs

6 jobs found

CRM Manager

PANGAIA

Freelance Senior Graphic Designer, Milan or London

PANGAIA

Marketing and Communications Assistant – 3 month FTC

PANGAIA

Marketing & Communications Assistant, Part Time – 3 month FTC

PANGAIA

Ecommerce Manager

PANGAIA

Netsuite Administrator

PANGAIA