Hybrid Junior Commercial Support Analyst

at Vibra

• Job title: Junior Commercial Support Analyst
• Job type: Contract
• Experience level: Junior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Belo Horizonte, Brazil

About the role

• Analista de Suporte Comercial Júnior supporting commercial operations and assisting in contract management and customer requests. Candidates should have a bachelor's degree and SAP knowledge.

Responsibilities

• Support commercial service by recording and tracking internal customer requests in the system, ensuring responsiveness and support to the commercial area;
• Assist with contract management by supporting report generation and information control, ensuring organization and compliance with deadlines;
• Support analyses and payments related to the financial execution of contracts, following defined commercial guidelines and standards;
• Assist in monitoring credit limits and outstanding balances, performing entries and updates under the supervision of the finance department;
• Monitor debt collection processes, providing support in communications with commercial and finance teams;
• Support the organization of documents and information related to legal and contractual matters;
• Assist in producing reports and sending information to the involved departments, ensuring compliance of commercial processes.

Requirements

• Bachelor's degree in Business Administration, Engineering, Economics, or a related field;
• Intermediate knowledge of Excel (spreadsheets, reporting, data organization);
• Experience with SAP, BW and company-provided platforms (e.g., CRM, Lotus Notes, and ServiceNow);
• Strong verbal and written communication skills;
• Organized with strong attention to detail;
• Ability to work in a team and handle multiple tasks;
• Proactive with a willingness to learn about the energy sector;
• Previous experience in administrative or support routines is a plus.

Benefits

• Health and Dental Plans – Bradesco – coverage extendable to dependents
• PAE - Financial assistance for dependents who are children and/or stepchildren with intellectual disabilities
• Pharmacy discount program – discounts up to 70%
• Complementary Pension Plan – FlexPrev plan – employee contribution ranging from 1% to 11% based on salary
• Life Insurance – coverage for all employees from the date of hire with no contribution required
• Extended leave policies – Maternity leave (up to 180 days) and Paternity leave (20 days)
• Meal and/or Food Allowance – Caju Benefits
• Education Assistance – for dependents up to secondary school
• TotalPass
• Length-of-service bonus – employees receive an additional salary payment (based on tenure) to be paid when taking vacation