Business Support Analyst role providing data analytics services for Corporate Communications at USAA. Involves executing analysis and reporting to support business operations and initiatives.
Responsibilities
Provides moderately complex operational support on current processes
Validates information for moderately complex processes
Participates in planning, research, analysis, development, and implementation of applications and processes
Gathers information for moderately complex processes and analyzes data
Ensures risks associated with business activities are identified, measured, monitored, and controlled
Requirements
Bachelor's degree OR 4 years of related experience
4 years of experience in end-to-end analysis and/or operations experience
Proficient knowledge of systems coordination, process/product review initiatives
Knowledge of business operations and systems/business requirements processes
Knowledge of business analysis tools for example: MS Visio, MS Excel, Tableau, SQL
Benefits
comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours
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