Hybrid Business Support Analyst – Mid-Level

at USAA

• Job title: Business Support Analyst – Mid-Level
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $69,920 - $133,620 per year
• Degree requirement: Bachelor's Degree
• Tech skills: SQL, Tableau
• Location requirements: Hybrid, San Antonio, United States

About the role

• Business Support Analyst role providing data analytics services for Corporate Communications at USAA. Involves executing analysis and reporting to support business operations and initiatives.

Responsibilities

• Provides moderately complex operational support on current processes
• Validates information for moderately complex processes
• Participates in planning, research, analysis, development, and implementation of applications and processes
• Gathers information for moderately complex processes and analyzes data
• Ensures risks associated with business activities are identified, measured, monitored, and controlled

Requirements

• Bachelor's degree OR 4 years of related experience
• 4 years of experience in end-to-end analysis and/or operations experience
• Proficient knowledge of systems coordination, process/product review initiatives
• Knowledge of business operations and systems/business requirements processes
• Knowledge of business analysis tools for example: MS Visio, MS Excel, Tableau, SQL

Benefits

• comprehensive medical, dental and vision plans
• 401(k)
• pension
• life insurance
• parental benefits
• adoption assistance
• paid time off program with paid holidays plus 16 paid volunteer hours
• various wellness programs
• career path planning and continuing education