Technical Support Senior Engineer providing support to distributors and end users in Comfort Chiller systems. Collaborating with teams for improved product performance and service solutions in the UK.
About the role
- Business Support Analyst Lead leveraging data analysis for strategic insights in Property & Casualty Portfolio. Collaborating with stakeholders to enhance operational efficiency and business outcomes.
Responsibilities
- Evaluates complex business data and trends to recommend changes in methods or procedures.
- Provides support and direction to team members and functional partners.
- Applies subject-matter-expert functional knowledge to produce complex work deliverables.
- Assists and mentors team members and project managers.
- Manages broad functional projects and participates as a SME resource.
- Represents the business or staff agency as the subject matter expert.
- Maintains broad system knowledge and stays current on all system enhancements.
- Plans and designs business processes and makes recommendations.
Requirements
- Bachelor’s Degree; OR 4 years of related experience may be substituted in lieu of degree.
- 8 years of experience in end-to-end analysis and/or operations experience.
- Knowledge of business operations and systems/business requirements processes.
- Experience facilitating and driving collaboration to common understanding of business requirements.
- Knowledge of business analysis tools such as MS Visio, MS Excel, Tableau, SQL.
- Experience applying best practices to identifying and interpreting trends or patterns in data.
Benefits
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program with paid holidays plus 16 paid volunteer hours
- Various wellness programs
- Career path planning and continuing education assistance
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